Reliable Malco Electric INC. serves Austin and the surrounding areas, operating since 1983. It is a family-owned and -operated company that offers industrial, residential, and commercial services. Malco's owner and master electrician, Lic. Randy Mallory, has been perfecting his craft since 1972. Randy Mallory, his family, and the entire Malco team pursue excellence, integrity, and quality every day. The company is committed to honest and dependable work and deep, trusting relationships with customers. The Better Business Bureau has given Malco Electric an A+ rating for customer service.
Most customers praise Malco Electric for its efficient, reliable and professional service. The team is known for completing projects on time, providing excellent customer service and ensuring excellent communication. Many are pleased with the quick response in case of an emergency such as that of the faulty wiring, as well as the thorough problem diagnoses it offers. Customers have also reported being satisfied with the quality of work and the fact that the team goes above and beyond to ensure that the customer is satisfied. The team cooperates with clients and communicates exceptionally to guarantee that they are satisfied. Other positive reviews include suggestions on how to improve, which show that the customer service is above average. The customers are assured that they can get help anytime they need it, which means that the customer satisfaction of the company is quite high. The reviews are an indicator of the work that the company is doing, and it shows that the company has a strong relationship with its customers. The result of high customer satisfaction is the payment of the customers, and the company gets feedback and suggestions that help it improve its services. The biggest selling point of Malco Electric is its prompt and professional service.rina team leader is also very professional and knowledgeable. The company is a front runner in electric services and has greatly built its reputation with customers..disabled may require electricity and the alternative power source is highly recommended and needs constant repairing service. The AC and heater in the company are also other major electrical components in the company t. Clients are happy with the service they have received at the company because they are happy with the service they have been provided with. Most clients have referred their friends and colleagues to the company because they have been impressed by the service they have received. The company offers same day service to the people of Austin who require prompt services. One review is by a customer whose whole circuit was out on a summer night, and the company showed up the next day to inspect the problem. The company asures that their o is to be connected and the company made them feel at ease and the problem was quicklysorted out. Another customer was happy with the electrical service they received because the technician provided suggestions, and informed them that their main panel was out of date and had a lot of wear. The customer was grateful that other electricians had not noticed the issue because that means that the client would have faced a lot ot of problems in the future. The excellent service made the clients feel appreciated and made them have no doubt about the company.
