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  1. US
  2. TX
  3. Houston
ACE Cash Express

ACE Cash Express

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1734 W Mt Houston Rd, Houston, TX 77038, USA Get Directions
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ABOUT   Services Excellence Summary

ACE Cash Express in Houston, TX is the place to go if you need financial services to help you live again. Our Austin Place store is conveniently located at 1734 W Mount Houston Rd. You can apply for a title loan, registration loan, or installment loan at this location. Pay nearly any receipt you receive, purchase MoneyGram® cash orders, send wire transfers, and take advantage of ATM services in addition to payday loans. Your satisfaction is our priority. This location also offers the ACE Elite® Visa® prepaid debit card, the Flare Account®, and in-person assistance for PorteTM customers. Come in and see our team. We're here to help you manage your finances.

 

SUMMARY   Reviews Summary

The Ace Cash Express reviews broadly noted the accommodation and professionalism of Stella, with a proud client list praising her kind and helpful nature. Many clients recommended her service, sometimes referring to her as the epitome of good customer care in the region. One person said, "Thanks to Stella and the excellent customer service at ACE, I was continually involved and updated during the process." Many other reviewers reported the distinct experience of high-quality customer service, with one saying, "I've been to Ace a couple of times in the past to cash checks and purchase money orders, and Stella's customer care is still exceptional." High net promoter scores were garnered via the collection of ACE app data and further analyzed, showing how committed and helpful the employees were in their roles. One reviewer said, "Stella is the best ACE store manager; she is proactive, optimistic, and goes above and beyond to meet customers' needs. If Stella isn't on the job, there seems to be a big difference in quality." Another client expressed his delight at the service thus, "Thanks again to the lovely, professional Stella; her exceptional customer service never ceases to amaze me." The above reviews show that there is a high correlation between employee involvement and the amount of positive feedback the company received.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great customer s ... (20)
very helpful (10)
recommend (6)
good service (5)
great service (3)
good customer se ... (3)
highly recommend ... (3)
extremely helpfu ... (2)
best customer se ... (2)
very kind (2)
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Cons
terrible service ... (2)

ACE Cash Express Reviews: 100. Average Rating: 4.9

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John Doe left a 5 star review
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