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  1. US
  2. TX
  3. McKinney
North Texas Orthodontic Associates
North Texas Orthodontic Associates
North Texas Orthodontic Associates

North Texas Orthodontic Associates

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1750 N Stonebridge Dr Ste 101, McKinney, TX 75071, USA Get Directions
4.9
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ABOUT   Services Excellence Summary

North Texas Orthodontic Associates want you to have a perfect patient experience. We treat our patients like family members, and they are our utmost priority. Our goal is to provide the best orthodontic care and exceptional customer service within a nurturing environment. It is easy for us to provide the best quality care. This begins with our commitment to our patients and extends to our belief in teamwork, education, and efficiency. Quality care is achieved by looking at each patient as an individual, defining their orthodontic needs, and developing and executing a tailored plan that addresses their particular needs and aesthetic objectives. In 1979, our dentists, Dr. Donald Copenhaver and Dr. Ramis Hirani, began their practices to create a new type of orthodontic office. They have over 86 years of combined experience; their commitment to modern orthodontics is unwavering. They have a shared passion for excellence and innovation that is reflected in every patient we serve. Our doctors and staff collaborate in an open-minded but professional environment. We treat our patients as our family members, and this is what all of our patients should expect from us as well.

 

SUMMARY   Reviews Summary

Patient reviews of NTOA are full of positive experiences and patient-centered care, with comments like "amazing staff", "excellent service," and "great orthodontic work". One patient said that they have "never experienced anything less than an amazing experience" in their "over ten years" of being a patient. The staff, of whom one patient said, are "very patient and always took their time with me," were praised. Another patient recognized in their review how pleasant staff members like Amanda were, saying "Amanda in particular has helped us multiple times...paying attention and being very patient with my son's conversation." The reviews consistently show that patients are treated like family by the staff and the doctor such as "feel like we are family here because of the accommodating and welcoming environment". One patient's comments about the doctor's humor show how it affects patients, who said "my favorite thing about Dr. Copenhaver is his sense of humor. Every visit is different and always welcome some jokes that cheer up my day." The patients appreciated the dentist's professional and emotional support throughout their experiences, as evidenced by another patient's comment that they are grateful for Dr. Copenhaver "assuring me everything is fine...its a gift that always makes me feel at peace." Which highlights the doctor-patient bond patients have with Dr. Copenhaver. Many patients would recommend NTOA to people in similar situations and would return in the future based on their experiences, with one individual saying, "I highly recommend this office!!! The greatest service you can get from people who actually care about you and you are their priority. I will recommend anyone to come here."

 

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Pros & Cons

PROS
recommend (19)
highly recommend ... (8)
recommended (6)
great experience ... (4)
amazing experien ... (2)
great place (2)
wonderful place (2)
very helpful (2)
very welcoming (2)
friendly staff (2)
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Cons
terrible (1)
terrible experie ... (1)

North Texas Orthodontic Associates Reviews: 100. Average Rating: 4.9

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