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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
ABOUT   Services Excellence Summary

Our pricing is easy to understand and simple. Our pricing includes photography, marketing, keep the tenant, mid-term inspect, and vacancies. Most management charges are only when the home is leased. Your investment can be maximized by having a high occupancy rate. We're here to help you find and keep a good tenant. You can count on us to assist you with any property improvement or tenant issue. We're here in San Antonio and are easy to reach and talk to us for any property improvement information, tenant issues, or immediate repairs.

 

SUMMARY   Reviews Summary

The reviews confirm that Red Wagon Properties, particularly Angela Reese, impresses with their superb customer service and property management based on excellent communication and clients. Angela, especially, is acknowledged for quickly responding to any issue that comes up regarding the leased property. An example is the tenant who requested a fast check of the air conditioner which was fixed within a day, in the middle of summer. Prospective tenants also appreciate the prompt and professional communication from the agent, especially when they, like the mentioned tenant, had to move from a different place and could not physically access the home. Angela reviews also praise her kindness and willingness to answer their questions and lead them through the leasing process thus making moving to a different residence a walk in the park. An additional paycheck was from another tenant who said they made a quick move from one state to another and Red Wagon helped expedite the leasing process in order to them to move in as soon as possible. Renting from Red Wagon is is likened to service with a personal touch for most tenants, and even renewal of the lease was made easy for many, thanks to the property management firm. This is clear evidence that the company has maintained a family-oriented culture that is not evident in many businesses and has made their leasing process seamless and satisfying for most tenants. It shows that the company sees itself in the tenant’s shoes, proving that their mission is to work for the customer without assuming anything. “The customer is always right,” is the most important policy for such companies, and this company CEO and owner, Lisa the feedback shows that they are working right and are according to the feedback in red wagon review. So this makes the property management firm fit for all tenants wishing to rent a house.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (10)
highly recommend ... (6)
helped me (6)
very responsive (4)
very helpful (4)
very happy (4)
great experience ... (3)
extremely helpfu ... (3)
positive experie ... (2)
best experience (2)
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Cons
not recommend (3)
would not recomm ... (2)
ceilings have wa ... (1)
rude (1)
extremely rude (1)
unprofessional (1)
worst property m ... (1)
dirty (1)
charged extra (1)
carpet is filthy ... (1)
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Red Wagon Properties Reviews: 98. Average Rating: 4.2
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