SERVPRO of Richmond and SERVPRO of Henrico County

SERVPRO of Richmond & SERVPRO of Henrico County is headquartered in Chesterfield. Our fire damage franchise was created by independent business owners who have over 35 years of community service. In addition to providing restoration services to Richmond and surrounding cities, we also serve as a leader in the SERVPRO franchise system. Over 130 employees make up the team of our East Coast franchise. Home and property owners trust our reputation and service. Insurance firms, business owners, facility managers, local and state government buildings, schools, colleges, and commercial properties, property management teams, and building owners also rely on us. Commercial and residential clients with fire damage or flooding should call us. Trained and Experienced Fire Damage Restoration Experts

The air vents and ducts cleaned; comments on the carpet and other in-house maintenance review are positive. The technical team was said to be both professional and personable, providing excellent customer service. The prompt arrival of the ServPro TEAM to help with water-related issues was praised and the reviewer expressed his gratitude for a job well done. There was constructive criticism at the end regarding an incomplete home repair estimate by the assigned project manager. This was cited as the only issue in any of the feedback. Their professionalism and technical expertise pleased the homeowner. Their honesty, such as urging the owner not to have services that were not required, was very much appreciated. Customer service was remarked positively, particularly the promptness and constant communication of some staff members. Karen Clifton, Matt, and Grover have each received praise for their excellent help._Customer service .