Reliable Advance Auto Parts, Inc. is a premium automotive aftermarket parts supplier that serves professional installers as well as do-it-yourself (DIY) customers. The Company operates stores and Worldpac branches within the United States and Canada and within the Caribbean and the U.S. Virgin Islands, Puerto Rico and the U.S. Additional forms of Advance serve situations in Mexico and other countries through Carquest and Worldpac. For more information about Advance, including employment opportunities, customer service, and online shopping for parts, accessories, and other products, visit www.AdvanceAutoParts.com.
Customer service is a primary focus with a promotion on going the extra mile to ensure clients are taken care of. Customers praise the support staff going through management and out of their way to fulfill customers' needs. A practical experience is the best instrument to teach clients how to be thrilled. Residents receive the individualized attention and support that comes with shopping at a local company rather than an enormous corporation. One example is a customer being located for windscreen wipers despite not seeking assistance. Whether ordinary residents or experienced technophiles, the staff is commended for being approachable for thorough discussions. Price negotiation is welcomed and-the price match branding confirms a commitment to fair pricing in the competitive shop. Attention to detail during negotiations is recognized by customers. The consistent positive customer service reviews from customers at the store indicate the service they get from the service staff.
