Gaspar's Construction

Company : Gaspar's Construction The Gaspar family has been helping people make a difference since 1973. Gaspar's started as a small building company. We also offer handyman and design services under one roof. It's not a small roof, but it is more than your roof. Rich Gaspar founded the company, and it operates on respect, integrity, and a never-subsiding focus on quality. Rich achieved this by increasing his family and business. Rich is known for his personal standards of strictness and professionalism, unlike any other business in the design/build sector. Rich, his wife Cathy, and his firm partner (a fantastic designer) have turned the company over to the next generation. Our traditions at Gaspar's are consistent in requiring you to treat everyone, including workers, clients, and subcontractors, as family. We grew up in Seattle. Gaspar's remains a community-based company that grows stronger every year. Gaspar's regularly conducts charity events and contributes significantly to the local area.

Gaspar's Construction has very positive customer feedback. A long-term client appreciated the company's construction designs, professionalism, and problem-solving skills. Excellent customer service was noted, as was the competence of Gaspar staff such as Rob, Trent, and Gabe. Gaspar's regular customer service and professionalism were well-received, with reviewers noting their complete understanding of the remodelling process, which made the consumer experience less stressful. They felt connected to Gaspar's family, citing open lines of communication from top to bottom. The business has earned recommendations due to its dependability, homeowner friendliness, and high-quality labor, with some customers stating that they are thrilled with the outcomes and that their homes are drastically enhanced. On the other hand, some other clients have reported similar issues. Some jobs are not finished as required, with the contractors dissatisfied or unhappy. Communication problems between the customer and the firm were one reason for these reviews. Customer satisfaction is mostly favourable. Overall, the company has a rating of B, considering the situation of the review. The problem is not about the quality of the work but the lack of communication between the client and the contractor. Therefore, the firm should work on customer service or enhancing the lines of communication for customer satisfaction since customer satisfaction is very important. The company should make the clients understand what is required and the resources needed to finish the job. This could avoid the misunderstandings. The focus on customer satisfaction is very important. Incidences of clients being unsatisfied should be low to maintain the number of clients and attract new clients because customers have very short memories.2076 Words