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Reviews commonly mention aspects such as the dedicated and friendly staff, the abundance of well-kept equipment, the cleanliness of the gym, the added value multiple customers place within the facilities, and the store's convenience. Students who appreciate shorter membership options and younger people who find value in the club's personal assessment services all rate ATC very highly: "Great facilities for anyone looking to improve their health, perfect for both the amateur and the more avid athlete!" "Highly recommend for any new student; they have short memberships for you!" "New equioment keeps coming in which is great!" "This place is constantly being cleand and management is very professional." However, some other viewpoints take the constructive route and discuss concerns and room for potential. Even though numerous elements of the center are enjoyable, some consumers still believed improvements such as customer service at the front desk could make the establishment even better. Many reviewers believe that both the basic decency and the mental acumen of the staff need improvement: "The staff have customer service down, but are so rigid! They could try to be more flexible,". In these instances, the gym address some far from universal concerns, but if undertaken, the experience could improve. Available space for customers to work out in a space does exist, but difficulties with equipment remain a concern. "There is enough room to work out," one athlete says, "but the equipment can act up sometimes, which can be frustrating." Members' perspectives suggest many aspects the club can use as encouragement as well.
