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Review Keywords Analysis

  1. US
  2. WI
  3. Madison
Sutton Transport, Inc.

Sutton Transport, Inc.

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Open  7:00 AM-6:00 PM now
3841 Merchant St, Madison, WI 53704, USA Get Directions
4.6
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ABOUT   Services Excellence Summary

In operation since 1979, Sutton Transport is a family-owned and -operated business. We will meet all your shipping needs. Sutton Transport also offers LTL, Truckload, and Logistics Services. Sutton Transport has over 850 pieces and 700 employees in 13 terminal transport centers. We have continued to operate as a family-owned and -operated business for over 40 years. There has been significant progress within the sector since our founding. Sutton Transport has made superior customer service and personal growth a priority. Our loyal clients share the most memorable aspects of Sutton Transport. They have been working with us since then. Sutton Transport is committed to the Midwest's most reliable and effective transportation network. We assist clients in achieving their distribution and production objectives. Our teams support them by enhancing the customer experience. Empowered and trained employees achieve our mission. They are always learning and working to improve while prioritizing our customers. The relationships and partnerships we have formed over the years drive our success. Our goal is to meet and exceed client expectations and offer remarkable service.

 

SUMMARY   Reviews Summary

The feedback for Sutton Transport's recruitment process and organizational communication from new and current workers has been highly encouraging. Numerous candidates have expressed their gratitude to the; recruiter, interviewers and staff. They were also able to get enough information which was very helpful to them. Terminal Managers have been lauded for their fairness, knowledge and thoroughness during the interview process, and Darcy recently provided practical assistance in resolving a work issue, demonstrating the company's commitment to both employees and stakeholders. Most applicants claim they have been handled professionally during the interviews, and even though they have received offers from other companies, they may consider Sutton if they choose to return to the industry in the future. However, the majority of the candidates thanked the company for providing them with the opportunity to interview, even though they have decided not to work with the company. However, the most prevalent sentiment among applicant review is the company's professionalism, clarity and competence in the onboarding process. The applicant evaluation reflects the professionalism, statutory organization, and personal connection that characterize the corporate culture of Sutton Transport.

 

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IMerch2Teach left a 1 star review
★☆☆☆☆
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Aug 14
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Pros & Cons

PROS
very professiona ... (2)
did an amazing j ... (1)
amazing job (1)
very polite (1)
Cons
horrible (1)
very disappointi ... (1)
disappointing (1)

Sutton Transport, Inc. Reviews: 30. Average Rating: 4.6

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Horrible.. Worst customer service experience I have ever had.
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IMerch2Teach left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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