Customer feedback review
My wife went to Repco chatswood store to buy a car battery and asked for help replacing the old one. The staff refused to help replace the old battery, and they told her they were not “mechanics” even though it’s a simple battery replacement. If she had known this beforehand, we could have gone to Supercheap Auto or Battery World, which both had fitting and replacement. Very Disappointing.
My wife went to Repco chatswood store to buy a car battery and asked for help replacing the old one. The staff refused to help replace the old battery, and they told her they were not “mechanics” even though it’s a simple battery replacement. If she had known this beforehand, we could have gone to Supercheap Auto or Battery World, which both had fitting and replacement. Very Disappointing.
Great staff on the Saturday, one older guy and one young guy trying their best to serve lots of customers, there was 10 people in the store at the on time. Under staffed even though they were serving people as quickly as possible you can’t have only 2 people in the store for Boxing Day sale, they were really nice and knowledgeable though. Get more staff, Supercheap is only down the road, decent sales but the service was good from the two guys at seperate counters
Great staff on the Saturday, one older guy and one young guy trying their best to serve lots of customers, there was 10 people in the store at the on time. Under staffed even though they were serving people as quickly as possible you can’t have only 2 people in the store for Boxing Day sale, they were really nice and knowledgeable though. Get more staff, Supercheap is only down the road, decent sales but the service was good from the two guys at separate counters
good range
Staff very helpful and welcoming
The guy with the R33 was great help!
Oscar provided excellent customer service for my purchase. Thank you
Top staff very helpful
Just want to say thanks for the great service by the team at Repco Chatswood on the supply and delivery of my new toolbox. They have always and continue to provide great products, service and price
Just want to say thanks for the great service by the team at Repco Chatswood on the supply and delivery of my new toolbox. They have always and continue to provide great products, service and price
My husband had amazing service from Michael at Repco Chatswood regarding an urgent part. Incredibly helpful and polite. Thanks Michael.
My husband had amazing service from Michael at Repco Chatswood regarding an urgent part. Incredibly helpful and polite. Thanks Michael.
A big thanks to Michael of Repco Chatswood. He has a very helpful over the phone and when I visited the store the following day. Really appreciated his assistance.
We would like to express our appreciation for the exceptional customer service provided. Specifically, we extend our gratitude to the team, and in particular, Mike, for their assistance in resolving our car charger issue today. Your dedication to customer satisfaction is commendable. We encourage the team to maintain this level of service.
Frequently asked questions
5 questions
What do Repco Auto Parts Chatswood clients say about the work?
Customers frequently praise the helpfulness and knowledge of the staff, particularly mentioning individuals like Michael and Chris for their exceptional service. Reviewers also highlight the store's well-organized layout and good range of products, making it a reliable choice for auto parts.
Does Repco Auto Parts Chatswood offer assistance with product installation?
While the store provides a variety of automotive parts like car batteries and toolboxes, assistance with installation is not guaranteed. Some customers have noted that staff may not help with simple tasks like battery replacement, as they are not mechanics.
Can I get product advice at Repco Auto Parts Chatswood?
Yes, the team offers product advice and assistance with customer queries. Many reviews highlight the staff's willingness to provide helpful recommendations and support for various automotive needs.
What types of automotive parts does Repco Auto Parts Chatswood sell?
Repco Auto Parts Chatswood offers a range of automotive parts including car batteries, toolboxes, and car chargers. They also provide customer service related to assistance with products, customer queries, and product advice.