Customer Review Summary
Friendly guys but management is having a laugh. Narva electrical components (crimps, lugs, relays) are unbelievably expensive here. I paid over $50 for a pair of lugs, to find the same lugs at Bunnings for $15 a paid. Relays are double the price of bunnings. A markup is one thing but doubling the price is disgusting. Won’t shop here anymore.
2
Always helpful.
3
I had a very concerning experience involving one of this company’s vehicles on Lane Cove Rd close to Pymble
The vehicle was travelling at an extremely high speed and tailgating my car closely, despite heavy traffic conditions. This occurred in school zone, almost school zone hours, when the road was particularly busy with many vehicles around. This kind of driving behaviour is extremely dangerous and puts not only the driver at risk, but also other road users, especially in areas where extra caution is required. I sincerely hope the business addresses this with their drivers and reinforces the importance of safe and responsible driving.
4
I had a very concerning experience involving one of this company’s vehicles on Lane Cove Rd close to Pymble
The vehicle was travelling at an extremely high speed and tailgating my car closely, despite heavy traffic conditions. This occurred in school zone, almost school zone hours, when the road was particularly busy with many vehicles around. This kind of driving behaviour is extremely dangerous and puts not only the driver at risk, but also other road users, especially in areas where extra caution is required. I sincerely hope the business addresses this with their drivers and reinforces the importance of safe and responsible driving.
5
I was at the Waitara shop to buy a car battery. The person who served me was WILL S. Very professional, knowledgeable and committed to serve the customer. Went over and above to make sure I was buying the correct battery. Thank you Will
6
I was at the Waitara shop to buy a car battery. The person who served me was WILL S. Very professional, knowledgeable and committed to serve the customer. Went over and above to make sure I was buying the correct battery. Thank you Will
7
Friendly & helpful staff, parts price is good too.
8
Excellent service, great variety of parts and products at reasonable prices. Imogen gets a special mention for her friendly, helpful, and professional service.
...
Highly recommended
13
I needed a replacement bulb for my brake light. I was greeted by Ben as I walked in the door. He found the correct one & refitted the new one for no extra charge. All done in about 10 mins. I was so impressed with the friendly, efficient customer service. Thanks Ben
14
I needed a replacement bulb for my brake light. I was greeted by Ben as I walked in the door. He found the correct one & refitted the new one for no extra charge. All done in about 10 mins. I was so impressed with the friendly, efficient customer service. Thanks Ben
15
Didn't have what I wanted for my Ford Ranger.
Auto One Waitara
Frequently asked questions
7 questions
What do Auto One Waitara clients say about the work?
Customers frequently praise the team's helpfulness and expertise, particularly highlighting staff like Adam and Will for their exceptional service and willingness to assist with installations and recommendations. Many reviews mention the friendly atmosphere and professional support provided.
Does Auto One Waitara offer battery testing and replacement services?
Yes, they provide battery testing and replacement as part of their vehicle maintenance services, alongside brake light replacement and fuse replacement.
What are the operating hours for Auto One Waitara?
The hours are as follows: Monday: 8:00 AM - 5:30 PM, Tuesday: 8:00 AM - 5:30 PM, Wednesday: 8:00 AM - 5:30 PM, Thursday: 8:00 AM - 5:30 PM, Friday: 8:00 AM - 5:30 PM, Saturday: 8:00 AM - 5:00 PM, Sunday: 9:00 AM - 4:00 PM.
Can I get help with product recommendations at Auto One Waitara?
Yes, they offer professional consultation and assistance with parts, ensuring customers receive tailored product recommendations based on their needs.
How does Auto One Waitara handle customer support?
The team is known for their excellent customer support, providing help and assistance with parts, which has been highlighted positively in multiple reviews.
What types of car parts can I find at Auto One Waitara?
They offer a variety of parts and accessories, including car batteries, lighting bulbs, and fuses and connectors, catering to diverse automotive needs.