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  2. AB
  3. Calgary
Action Furnace, Inc.
Action Furnace, Inc.
Action Furnace, Inc.

Action Furnace, Inc.

107 reviews
Visit Website
+14032884004
Open  5:00 AM - 10:00 PM now
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Monday 5:00 AM - 10:00 PM
Tuesday 5:00 AM - 10:00 PM
Wednesday 5:00 AM - 10:00 PM
Thursday 5:00 AM - 10:00 PM
Friday 5:00 AM - 10:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM
4086 Ogden Rd SE, Calgary, AB T2G 4P7, Canada Get Directions
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ABOUT   Services Excellence Summary

Only one company in Alberta, Action Furnace, has a customer support team dedicated to helping with any concerns about your home comfort system. Supplies are immediately available, and homeowners only require an Action Furnace truck and a trained technician to provide the necessary help. We also have a team of highly experienced residential heating and cooling systems repair and maintenance technicians. Despite the complexity of the action, we take our commitment to providing world-class services seriously. Let us show you the best way to install or fix your home comfort system, and we guarantee our work with the industry's most extended warranties and guarantees. It's like hiring a team to help you manage your home comfort system. We are friendly, efficient, and respectful; our team of professionals will give you a fair assessment, walk you through your options, and help you choose the best approach for you.

 

SUMMARY   Reviews Summary

Most customers have praised Action Furnace for their excellent service, particularly highlighting the staff's professionalism, promptness, and open communication. Multiple instances of gratitude for a job well done also emphasize the team's knowledge and expertise in troubleshooting HVAC systems. Customers also cited a competitive pricing and quickly responding to requests for service as notable qualities. Some customers are content with the new installations, like the A/C unit and furnace. There were a few issues, one of which resulted in a second service call, but the technician spotted and repaired an unexpected issue, leaving the customer grateful for the thorough assessment. Customers believe that Action Furnace offers a great customer experience, which includes clean installation sites and service personnels being thoughtful of the owner home environment. Many clients are converted and plan to rely on Action Furnace for future HVAC services.

 

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Ray left a 5 star review
★★★★★
On TrustAnalytica
Jun 17
Verified

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Reputation Change over time
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Pros & Cons

PROS
recommend (14)
very professiona ... (7)
highly recommend ... (7)
happy with the s ... (5)
very happy (5)
great service (5)
on time (5)
excellent servic ... (5)
great job (4)
very friendly (4)
Load more
Cons
rude (1)
uncomfortable (1)
would not recomm ... (1)
not recommend (1)
expensive (1)

Action Furnace, Inc. Reviews: 107. Average Rating: 4.8

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% summary
Excellent
67%
Good
0%
Average
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Poor
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Bad
33%

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Reviews (3) Google Reviews (104)
R
Ray
on Trustanalytica
Johnathan from Action Furnace came out and did a repair on our Heat exchangers and did an excellent Job and was very thorough and informative. This company knows how to provide excellent Customer service! Thanks Johnathan!
L
Lindsey
on Trustanalytica
Fix negative reputation Fix negative reputation
Unfortunately I would not recommend action furnace. We ended up going with action furnace although they were more expensive than another competitor, simply because of the numerous benefits that were listed in their customer service. After a month of having our AC installed, it had frozen up and stopped working. According to their ‘no frustration guarantee’ we would be eligible to receive a free hotel and $500. When I called about this I spoke to someone who tried to give every excuse of why this wouldn’t apply, when there are no contingencies listed on this guarantee. It has been a month and a half and no one will return my call, and it is listed on my ‘file’ that it doesn’t apply because it was an issue with my thermostat, when the technician never once said that was the cause of the air conditioner freezing up. Beyond the worst customer service. They will try anything to get out of what they promise, and ignore you when you try to make it right. My assumption would be their reviews are based on people who have received basic services without issues, and when there are issues, this is where they are deceitful and try to blame the customer.
r
rob
on Trustanalytica
Vasheen was great excellent service and knowledgeable. Definitely recommend this tech to other customers. Very professional R.Sakires
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Ray left a 5 star review
★★★★★
On TrustAnalytica
5 months ago
Verified

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