Anita Ip - Desjardins Insurance Agent

Desjardins Insurance is dedicated to providing a barrier-free environment in which all clients easily access our products and services. We are constantly seeking ways to adapt to the needs of our clients with physical and social limitations. We are accountable for providing a positive and irreplaceable experience with us to all our clients. Disclosure Statement and Commitment for AODA As a member of Desjardins Group, Desjardins Insurance follows the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Desjardins Group’s multi-year accessibility plan. This ensures that accessibility standards are integrated into our policies and practices. The multi-year accessibility plan is reviewed and updated at least every five years. Accessible Formats and Communication Supports Desjardins Insurance is committed to ensuring clients with disabilities can access the products and services they need in an autonomous and dignified manner. To that end, we have taken certain actions. Our customer-facing employees have been trained to understand assistive technology and devices that clients with disabilities may use. We permit our clients with disabilities to use their service animal or to be accompanied by a support person when seeking our products and services – this is their choice (www.ciphi.ca). We will inform clients if there is a problem with the systems or installations that clients with disabilities rely on to access our products or services. Desjardins Insurance will ensure that all communications with our clients are accessible to people with disabilities. Desjardins Insurance will also take into account the communication accommodations for people with disabilities by the Ontario Accessibility Standard for Information and Communication

Customers have stated their new insurance companies like Clara, Anita, Tal, and Matt. According to the sayers, the efficiency and reliability of the team were top-notch, with many responses coming in quickly. They felt lucky after signing up, explaining that the price they received was much lower than their previous coverage. The team consisted of very knowledgeable and patient agents who personalized the servicing to fit every client. They appreciated how easily Clara helped them with an urgent situation. It encouraged the current customers to bring their family and friends. These services got the first-timers involved, too. The overall customer, whether they were just with family or a group of new comers, was satisfied and recommended.