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AspenClean

Name: AspenClean
Address: Calgary, CA
Telephone: +15873533912
Rating: 4.72

100 reviews

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+15873533912

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5809 Macleod Trail SW #213, Calgary, AB T2H 0J9, Canada Get Directions

house cleaning service Best House Cleaning Services in Canada Best House Cleaning Services in Alberta

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ABOUT Services Excellence Summary

Only after hiring and training the best cleaning staff do we select them for a task. There is money-back guarantee if you find any issue with our service. Talk to us now! Our team is what sets AspenClean residential cleaning service apart. AspenClean staff are chosen by a careful hiring process and trained to clean your home using our natural and eco-friendly products. This helps protect your home, family, and pets and promotes environmental sustainability.

SUMMARY Reviews Summary

Review 1: A client expresses immense satisfaction with the cleaning service performed by a group led by J, The reviewer is particularly satisfied with the results that she doesn’t need to do any additional cleaning. The team was highly meticulous that the house was spotless when they were done. The reviewer mentioned that her daughter, allergic to dust and mold, had no reaction due to the level of cleaning that was done. Thanks AspenClean! Review 2:The client records how superior the service was, they thank team leader Carla and affirm that team 7was courteous,professional,the house was spotless. The client praises the team for wearing masks in the house, for cleaning pets home without issues. This client plans to do the cleaning fortnightly to stay organized; the review also recommends AspenClean to clients interested in consistent quality. Review 3:The client reports a monthly cleaning service that was excellent; the team 5 exceeded the usual output thanks to their attention and other service areas that were spotless. It is not the client's first service, noting that team 5 makes the difference for the vacuuming that exceeded the client's expectations. Review 4:The client speaks with authority since she had used other cleaning companies before but was utterly impressed by AspenClean.services The client highlighted that the team was not only professional but also consistent with the top quality output. Review 5:The client is happy for his mother who was thrilled with the service, he reveals that for a first-timer, the initial cleanup was excellent, both of them plan to hire the team to clean the house monthly if the edition remains the same. The review can be used to make recommendations from those interested in cleaning services. After cleaning a house for the first time, the team must understand that they have to pass to move to the next cleaning, team 4 team did outstanding work, clients' areas that clients feel have never been cleaned, the team was professional workplace stayed clean, clients are happy.

Stephanie left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jul 26

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Reputation Change over time

Pros & Cons

PROS

great job (11)

recommend (11)

very professiona ... (7)

highly recommend ... (7)

on time (6)

amazing job (6)

did an amazing j ... (5)

excellent job (4)

friendly and pro ... (4)

fantastic job (4)

Cons

dirty (2)

very expensive (1)

expensive (1)

very disappointe ... (1)

disappointed (1)

very stressful (1)

horrible (1)

AspenClean Reviews: 100. Average Rating: 4.7

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Reviews (1) Google Reviews (99)

Stephanie

on Trustanalytica

Fix negative reputation Fix negative reputation

Use this company at your own risk! We hired them to clean our house the day before we were having pictures taken in order to list our house for sale. After the cleaners arrived, my husband and I had lunch and left. We returned about 10 minutes before they were supposed to be done and one of the cleaners started apologizing saying that she had broken our microwave. Sure enough the door was hanging off the microwave by the wires, our kitchen cabinet was also damaged by the door falling. She left practically in tears saying Aspen Clean would cover any costs. I called the company twice that evening and they told me they would cover the costs to replace the microwave and compensate for the damaged cupboard. My husband went out that night to buy a a microwave in stock at an appliance store. The next day I called again and was told again they would cover it, and I asked for them to email me so I had it in writing. When I got the email they had done a 180 and said that our microwave wasn’t functional before they arrived, and they refused to pay for it. This was a lie, both my husband and I used the microwave while the cleaners were there and it was working fine. Meanwhile, we had to delay listing our house until we could get the microwave installed above the stove. They also accused us of having purchased the microwave earlier and trying to scam them into paying for a microwave that we had purchased before they cleaned our house, even though we have proof that the microwave was purchased the evening after the house was cleaned. This company is run by horrible people and we’ve been told by one of their employees that they treat their employees horribly. If I could give them zero stars I would.