Chartwell Harbours Retirement Residence

Safety is our primary concern at Chartwell Harbours. We are relentlessly following robust infection prevention measures to protect everyone. We are also in compliance with all government recommendations. Lake water sparkles in the sun, and indigo patio umbrellas flutter in a mild breeze. You're at Chartwell Harbours Retirement Residence, not a hotel in Arizona. Chartwell Harbours is located in the heart of Coventry Hills, one of North Calgary's top neighbourhoods, filled with grocery stores, eateries, and gyms. It combines the benefits of a safe, active lifestyle with the tranquillity of a rural community.

Review Summary: The feedback from residents and their family members about Chartwell Harbours is overwhelmingly positive. A common thread in the reviews is the friendliness of staff. Several people mentioned that moving to a retirement residence can be challenging and emotional. Residents say that these feelings of uncertainty were addressed once they moved in. The detailed, personalized care the company has shown during the COVID-19 pandemic is also greatly appreciated by reviewers. Family members and residents noted that Chartwell cares deeply. Personalizing care for residents and making calls or visits to prospective customers' families are some things that have impacted the way we think of retirement homes. One of the things that stands out about Chartwell is its sense of community. Several people mentioned that Harbours' community feel was evident through comments and smiles. Many activities designed to bring residents together are mentioned during COVID-19, where it is difficult due to distancing restrictions. Residents here were kept engaged and happy with themed activities and events. ('The mobile cocktail hour',' door delivery crafts' etc.) Many of the reviews say they have promising outcomes. Residents review that their needs are being met and they are happy with the care, and the food is delicious. Relocation or independent living can be very difficult for some, but many residents have successfully settled in and even made new friends. One reviewer remarks about their grandmother: 'She wishes she would have moved in sooner.' A few reviewers did provide cautions. One person mentions that the home is often used by seniors who are older and require more care ('Her first impression was why is everyone so old?'). But most reviews were positive. They note that decisions have been validated through detailed care plans and meeting several staff members. A common phrase in reviews is 'my loved one/family member seems happy and well-cared for'.