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City of Lakes HVAC

Name: City of Lakes HVAC
Address: Calgary, CA
Telephone: +14034792890
Rating: 4.7037

54 reviews

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+14034792890

Open 7:00 AM - 6:00 PM now

1209 25 St SE, Calgary, AB T2A 0X1, Canada Get Directions

air conditioning contractor Best Air Conditioning Contractors in Canada Best Air Conditioning Contractors in Alberta

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ABOUT Services Excellence Summary

Calgary is extremely dry; there are many questions concerning the choice of “City of Lakes HVAC.” The company name was inspired by Dartmouth, Nova Scotia, which is known as the City of Lakes. This small city of 90,000 has 26 stunning freshwater lakes. One of City of Lakes HVAC's managing partners has fond memories of spending summers at the lakes as a child. It is a part of Nova Scotia heritage we are proud of. Calgary is part of our home and we share this with you. The company pillars include integrity, growth, and customer satisfaction. The team always strives to be professional, punctual, and honest. We take pride in our work and feel that every job is a reflection of this.

SUMMARY Reviews Summary

The reviews are overwhelmingly positive, with City of Lakes HVAC clients frequently complimenting technician Robbie. Robbie's customers repeatedly praised his punctuality, cleanliness, and professionalism, with one customer noting that he completed a job in difficult conditions with extreme promptness and concern for safety. His prices were considered fair, and he clearly explains procedures to his clients. Robbie also was seen as an empathetic person, giving high value service and assistance when clients are in need. One of the reviews, which focuses on an initial issue leading to a necessary repair, said the dealer is responsive to communication and is customer-friendly because of the issue's urgency and resolution. There was a substantial difference between a customer's product and service expectations from some providers, but City of Lakes always exceeded expectations. Many reviews also stated that the company's customer service was one of the best components of the work, showing that it is essential to be integrated into any customer-oriented company doing business in the building trades. Most customers seemed happy to have a working product and appreciated the company's customer service greatly. These positive evaluations indicate that most customers had an extremely positive experience with Robbie and would recommend City of Lakes HVAC to their friends and family for home installations and repairs.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (18)

on time (6)

great job (4)

very professiona ... (3)

highly recommend ... (3)

very knowledgeab ... (3)

great price (3)

great service (3)

recommended (2)

prices were fair ... (2)

Cons

do not use (1)

very disappointi ... (1)

disappointing (1)

horrible (1)

never showed up (1)