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Joe’s Garage Bicycle Rental and Repair

Name: Joe’s Garage Bicycle Rental and Repair
Address: Calgary, CA
Telephone: +14038745637
Rating: 4.95

100 reviews

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+14038745637

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355 8 St SW, Calgary, AB T2P 0T7, Canada Get Directions

bicycle repair shop BEST Bicycle Repair Shops in Canada BEST Bicycle Repair Shops in Alberta

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ABOUT Services Excellence Summary

Joe Nunn has been providing open-air bicycle repair services on the Bow River Pathway near downtown since 2007. He's been practicing bike repair for over 30 years. He finds joy in reviving old bicycles. He treats each bike with an equal and unrivalled level of care He understands bicycle components from every era. He prefers fixing an old part to buying a new one. This is profitable for clients and the planet. He likes passing on his cycling knowledge.

SUMMARY Reviews Summary

Joe's bike rental and repair shop appears to have consistent customer satisfaction. A core concept that reviewers frequently raised was Joe (the owner) himself. Friendly, knowledgeable, and passionate about cycling, Joe is regarded for his exceptional commitment to customer service. Many patrons also remarked on the affordability, highlights include one client who mentioned that Joe repaired their stroller's wheel when they couldn't find a replacement.apsed, the majority of cyclists cited the friendliness of staff and the quality of communication. In particular, the reviews mentioned the customer service and knowledge of company employees. Staff appear to maintain a deep knowledge of bicycle repair, and they are willing to share that expertise with customers. The nineteenth-century knowledge source of the veteran employees and their communication efforts are key selling points. Another aspect of communication that customers positively noted is the efficient reminders and timing that the company used throughout their engagement with the company. Customers can set appointments and service orders days or weeks in advance. At a time designated by the customer, the company sends an automated confirmation with all the details of the purchase.了. Most of the reviews that hesought well-maintained bikes and great customer service. he even took the time to follow up after the fact to make sure that everything worked. Many cyclists reported that the bikes functioned perfectly and were well-maintained, with one mentioning that they were able to cycle 80 kilometers over two days without experiencing any problems. One cyclist also mentioned Joe's own ebike rental and repair shop near the upcoming charging infrastructure.つ. Reviewers frequently mentioned in their reviews that they felt appreciated, which may be due to the following practices of the employees:约一. Reviewers frequently mentioned that the customer service was excellent. Prompting, communication, and helpful information were all cited as aspects of the staff's continued support. Staff are willing to communicate, question, and follow up to ensure that the customer's needs are met. Customer reviews of customer service also focus on the fact that the staff are very knowledgeable and willing to share that knowledge with customers.ñ.