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  1. CA
  2. AB
  3. Calgary
Lordco Auto Parts

Lordco Auto Parts

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70 Glendeer Cir SE, Calgary, AB T2H 2Z7, Canada Get Directions
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ABOUT   Services Excellence Summary

Lordco Auto Parts was established in 1974 by Roy Lord and Ed Coates in Maple Ridge, British Columbia. The company's first location was very successful, quickly becoming an iconic auto parts retailer in the community known for selling high-quality auto parts and providing exceptional customer service. The automotive industry began to recognise Lordco and, as a result, the firm expanded throughout the region. At the start, the company was only a store owned by Roy Lord and Ed Coates. In 1980, Ed acquired Roy's share in the business. When Ed passed away in 2014, his family launched the Ed Coates Memorial Foundation to preserve Ed's heritage. Marlyn and children Samantha, Ian, Sarah, and Candace are part of Lordco Auto Parts' Executive Leadership Team, having acquired his business principles. Initially, the store was only 900 square feet. It has all grown to be the largest privately-owned automotive parts distributor in Canada. Western Canada's most significant retailer and distributor of aftermarket accessories and components. More than 80 stores exist, including nine truck centers and seven central distribution centres. There are over 2,000 workers, 500 delivery cars, and over 360,000 component numbers. The stores are in Western Canada, and we strongly support our communities.

 

SUMMARY   Reviews Summary

LORDCO Auto Parts store has received numerous positive reviews regarding its excellent customer service. Many customers commended the professionalism and product knowledge of their staff like Derrick and Curtis. The reviews also mention the store's vast range of auto parts and the speed at which the staff can locate them. Several customers revealed that LORDCO has a large selection of parts and commented on the cleanliness of the store. One notable review mentioned that a LORDCO staff member came to help them as soon as they entered the store. According to this customer, this is the kind of store with good customer service. In general, customers' satisfaction with their experiences at the auto parts store is reflected in their positive reviews of it.

 

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Reputation Change over time
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Pros & Cons

PROS
friendly staff (3)
helpful staff (3)
helped me (3)
very helpful (2)
friendly and kno ... (2)
knowledgeable st ... (2)
helpful staff (2)
very friendly (2)
recommend (2)
great staff (2)
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Cons
overpriced (2)
over priced (1)
high prices (1)
expensive (1)
overpriced (1)
slow (1)
would not recomm ... (1)
not recommend (1)

Lordco Auto Parts Reviews: 101. Average Rating: 4.1

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