Lordco Auto Parts was established in 1974 by Roy Lord and Ed Coates in Maple Ridge, British Columbia. The company's first location was very successful, quickly becoming an iconic auto parts retailer in the community known for selling high-quality auto parts and providing exceptional customer service. The automotive industry began to recognise Lordco and, as a result, the firm expanded throughout the region. At the start, the company was only a store owned by Roy Lord and Ed Coates. In 1980, Ed acquired Roy's share in the business. When Ed passed away in 2014, his family launched the Ed Coates Memorial Foundation to preserve Ed's heritage. Marlyn and children Samantha, Ian, Sarah, and Candace are part of Lordco Auto Parts' Executive Leadership Team, having acquired his business principles. Initially, the store was only 900 square feet. It has all grown to be the largest privately-owned automotive parts distributor in Canada. Western Canada's most significant retailer and distributor of aftermarket accessories and components. More than 80 stores exist, including nine truck centers and seven central distribution centres. There are over 2,000 workers, 500 delivery cars, and over 360,000 component numbers. The stores are in Western Canada, and we strongly support our communities.
Reviews Summary
LORDCO Auto Parts store has received numerous positive reviews regarding its excellent customer service. Many customers commended the professionalism and product knowledge of their staff like Derrick and Curtis. The reviews also mention the store's vast range of auto parts and the speed at which the staff can locate them. Several customers revealed that LORDCO has a large selection of parts and commented on the cleanliness of the store. One notable review mentioned that a LORDCO staff member came to help them as soon as they entered the store. According to this customer, this is the kind of store with good customer service. In general, customers' satisfaction with their experiences at the auto parts store is reflected in their positive reviews of it.
Frequently asked questions
7 questions
What do Lordco Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning individuals like Curtis and Derrick for their exceptional service. Reviewers also highlight the store's cleanliness and the ability to find parts quickly, reinforcing a positive shopping experience.
Does Lordco Auto Parts offer a wide selection of auto parts?
Yes, they provide a comprehensive range of auto parts including engines, brakes, and exhaust systems, along with tools like hand tools and power tools, automotive chemicals, and various accessories.
Can I find automotive chemicals like motor oil at Lordco Auto Parts?
Absolutely, Lordco Auto Parts offers a variety of automotive chemicals, including motor oil, transmission fluid, and brake fluid, ensuring you have access to essential maintenance products.
How does Lordco Auto Parts ensure customer satisfaction?
The team is known for their exceptional customer service, with many reviews highlighting their willingness to assist customers, even going as far as lending personal tools to help with specific needs.
Who founded Lordco Auto Parts and what is their legacy?
Lordco Auto Parts was founded by Roy Lord and Ed Coates in 1974. After Ed's passing in 2014, his family established the Ed Coates Memorial Foundation to honor his legacy, continuing to uphold his values in the business.
What types of tools can I find at Lordco Auto Parts?
They offer a wide selection of tools, including hand tools, power tools, and specialty tools, catering to various automotive repair needs.