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Maison Birks

Name: Maison Birks
Address: Calgary, CA
Telephone: +14032608700
Rating: 3.9796

98 reviews

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+14032608700

Open 11:00 AM - 5:00 PM now

317 7 Ave SW Unit 270, Calgary, AB T2P 2Y9, Canada Get Directions

watch store Best Watch Stores in Canada Best Watch Stores in Alberta

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ABOUT Services Excellence Summary

Since 1879, Birks has been captivated by Canada. A country full of opportunities and rich culture, it is a place that is hard not to love. The Be Authentic collection of Birks is as lovely as it is unusual, exquisitely replicating the beauty and sophistication of the land and its people. This is the most prominent form of expression of the authenticity, community, and culture that is unique to Canada. The jewellery design of Bijoux Birks communicates the mystery and excitement of Canada. These timeless and distinctive designs evoke a deep sense of belonging and pay homage to Canada's natural wonders. Birks, in memory of Canada's poetry and mystery, is dedicated to protecting our environment and its valuable resources. It is the ideal way to commemorate an accomplishment, a milestone, or deep sentiments in the most delightful and unexpected manner. Such jewellery is a symbol of joy and happiness, subtly framing the most intimate moments in our lives. Bijoux Birks is intertwined with countless heart-warming and emotional stories.

SUMMARY Reviews Summary

Typically, Birks jewelry stores in Calgary are rated highly by customers. It is due to the superior service and staff, particularly individuals like Eric, Lauren, and Magdalena, who are knowledgeable, professional, and passionate about their work. Their assistance and guidance in the store are invaluable during decision-making about one's purchase. It was mentioned that these employees catered to this individual who visited the store more than once, and they plan to visit the location again. Many of the reviews indicate that unless they visit the store, they will not be disappointed with the experience. The customers are also praising the store's product range, ease of locating the store, and the purchase process. Birks staff receive high commendation for their helpful service. Most of the reviews mention the customers' good experiences, with some customers saying they received more information about the item they had not known and could buy it. It is essential to know that there are a few customers who are dissatisfied with the store, but the complaints are with less intensity. One buyer was disappointed since they did not receive the call for the timepiece they had paid for, and the time the shop takes to call the customer is long, which also tested his patience. The store's staff apparently make the customers feel at ease during their visit, asking for the price range of money, and whether they need coffee. It is also indicated that they engage the customers about what that need actually, making it simpler for the customers to get the right item.

Eric left a 5 star review

★★★★★

On TrustAnalytica

Aug 18

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

highly recommend ... (8)

very helpful (7)

very friendly (6)

great experience ... (4)

accommodating (3)

helpful and frie ... (3)

very professiona ... (3)

friendly and hel ... (3)

great service (2)

Cons

poor customer se ... (2)

unfriendly (1)

very disappointe ... (1)

disappointed (1)

poor service (1)

upset (1)

weird experience ... (1)

very annoyed (1)

worst experience ... (1)

Maison Birks Reviews: 98. Average Rating: 4.0

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Reviews (2) Google Reviews (96)

Eric

on Trustanalytica

Eric is very professional and knowledgeable. Exceptional customer service! Magdalena greeted me as soon as a I walked in and offered me coffee. Thanks for the amazing service guys!

Ray