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  1. CA
  2. AB
  3. Calgary
Maxim Truck & Trailer

Maxim Truck & Trailer

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6707 84 St SE, Calgary, AB T2C 4T6, Canada Get Directions
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3.9
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ABOUT   Services Excellence Summary

Maxim Truck & Trailer is your one-stop-shop for all heavy-duty truck parts, sales, and service. We have 17 locations from Vancouver to Montreal and over 500 employees. Additionally, we have an excellent customer service track record. Transport, food service, agriculture, and government clients choose us. International Trucks and IC buses are distributed by us. Great Dane Trailers are also available from us. Maximize your transportation business with Maxim Truck & Trailer. We have the best selection of truck and trailer parts, new and used inventory, and great service to keep you running.

 

SUMMARY   Reviews Summary

Maxim has a pleasing service staff, a competent service culture, and a robust service model. The reviews show that Maxim's service team is welcoming, receptive, helpful, and efficient. When this client experienced a major vehicle breakdown, the staff, led by Tanner and Don, handled the problem swiftly, reducing their downtime. The client appreciates the quick service, which was partially the result of collaboration between the service and parts departments. The professionalism of the service advisors is recognised, as is their ability to manage emergencies and the free advice provided. The client's vehicle was repaired through teamwork and a consultative approach, proving that Maxim's safety and consideration are top priorities. The client appreciates how each team mascot brings a sense of humour to their work, making their experiences enjoyable and personal. Maxim's close-knit work culture fosters collaboration, making it a significant advantage for clients. A client with multiple minor issues received help, which included quickly addressing a dragging skid plate and some harnesses on a car. The work was done in a few minutes by Lino and another staffer in a calm and respectful manner. After all, Maxim surpasses its reputation.

 

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Pros & Cons

PROS
friendly staff (2)
very helpful (2)
high standard (1)
great company (1)
quality service (1)
very pleasant (1)
extremely helpfu ... (1)
easy to work wit ... (1)
super nice (1)
very friendly (1)
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Cons
do not use (1)

Maxim Truck & Trailer Reviews: 65. Average Rating: 3.9

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