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Mountain Warehouse

Name: Mountain Warehouse
Address: Calgary, CA
Telephone: +15874711071
Rating: 4.1471

102 reviews

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+15874711071

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Southcentre Mall, 100 Anderson Rd SE, Calgary, AB T2J 3V1, Canada Get Directions

camping store Top Camping stores in Canada Top Camping stores in Alberta

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ABOUT Services Excellence Summary

We love the outdoors; our team also has the expertise and understanding to keep you warm and dry in any weather. Since 1997, we have been designing outdoor clothing and equipment for everyone. We also offer a range of specially chosen 3rd party brands alongside a substantial variety of Mountain Warehouse items. You'll enjoy top-quality gear at a very good price. We have stores in various European locations, this includes Canada and New Zealand. Join over 5,000,000 customers worldwide. Are you getting ready for your next adventure? Looking for a simpler and easier trip to the mountain? How about tips from our team? Mountain Warehouse is for everyone who loves the outdoors and can do lots of things whether you're off on a trip or taking a break at home.

SUMMARY Reviews Summary

Mountain Warehouse at the Southcenter Mall has received rave reviews from customers, most of which are full of praise. Shoppers appreciated this store for its convenient location and excellent staff members. The store has many clothing types, such as men's and women's hiking and camping gear, has newer clothing like shoes and backpacks. The quality of their items are also not bad. Many buyers say the store has good prices. The customer service is also praised, with people mentioning that the staff go out of their way to help and give the 11 details. Customers are delighted with their shopping experience and purchases. Many think the store is great and everyone needs to go there. The reviews create feelings of happiness and promote the spirit.

Leonardo left a 2 star review

★★☆☆☆

On TrustAnalytica

Jul 13

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Reputation Change over time

Pros & Cons

PROS

great deals (4)

will be back (3)

amazing service (3)

affordable (3)

friendly and hel ... (3)

great prices (3)

great selection (2)

incredibly helpf ... (2)

great experience ... (2)

very helpful (2)

Cons

very poor custom ... (1)

poor customer se ... (1)

horrible custome ... (1)

horrible (1)

won't be returni ... (1)

unprofessional (1)

extremely rude (1)

rude (1)

Mountain Warehouse Reviews: 102. Average Rating: 4.1

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Reviews (1) Google Reviews (101)

Leonardo

on Trustanalytica

Fix negative reputation Fix negative reputation

I like shopping at Mountain Warehouse - Southcentre Mall, and I have never had a problem with the customer service at the store. However, I went there today, and the associate was a little bit rude. I went there with my brother and my father. My brother wanted to return a jacket that he had earned as a gift, and the associate wasn't polite when she was explaining the return policy. Besides that, my father purchased a t-shirt, and the same associate wasn't patient with him while explaining the discount that he can get if he makes a new purchase in August. I told the associate that my father didn't speak English well. So, she should have considered it when she was explaining the discount to him. I'll return to the store because I like it, but I didn't like the experience that I had there today.