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Review Keywords Analysis

  1. CA
  2. AB
  3. Calgary
Sleep Country Canada

Sleep Country Canada

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Open 10:00 AM-9:00 PM now
Sunridge Power Centre, 3221 Sunridge Way NE, Calgary, AB T1Y 7M4, Canada Get Directions
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3.9

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ABOUT   Services Excellence Summary

Sleep Country Canada is the largest omnichannel mattress retailer in Canada, boasting the most extensive specialty bedding retailer network in Canada with bricks and clicks. We take great pride in helping Canadians sleep better for nights. It was established in 1994 in Vancouver by Christine Magee, Stephen Gunn with the backing of Gordon Lownds. We have grown to over 265 locations in Canada. There is no one-size-fits-all when it comes to sleep. It's our commitment to focus singularly on sleep. We want to help you get a great night's sleep. Not every woman knows what is the right mattress for her. That's why Sleep Country Canada provides Sleep Experts who will work with you until you find an optimal solution for your sleeping needs. The Sleep Experts team is dedicated to the idea that everyone in Canada should get their best sleep. Whether you are looking for a new bed or need any other assistance, our expert team will make sure you get the best sleep possible.

 

SUMMARY   Reviews Summary

Sleep Country customers have great experiences with their customer service. Numerous reviewers mentioned Dwayne and Rain as standout customer service representatives. They had a variety of mattresses to choose from and found the perfect one in their budget that they were satisfied with. Dexter and Andres in particular, are extremely helpful and knowledgeable about the products. Customers were never pressured into purchasing anything. The sales staff seemed to understand the importance of letting customers take their time to take to make a decision, and they were always happy to lay different mattresses and try pillows. Many customers praised the fact that they just felt comfortable talking to them. Waiting for products was also quite helpful reviews and this was equally important for some customers' deliverables. I would say that even when shopping for something huge you would still get great customer service. The customer stories rear off the importance of customer service and good experiences during shopping.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
very knowledgeab ... (6)
highly recommend ... (3)
helped me (3)
good service (2)
great service (2)
very helpful (2)
great customer s ... (2)
friendly staff (1)
helpful staff (1)
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Cons
horrible (2)
unprofessional (2)
not happy (1)
bad customer ser ... (1)
bad experience (1)
missing items (1)
disappointed (1)
rude (1)
not impressed (1)
poor service (1)
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Sleep Country Canada Reviews: 100. Average Rating: 3.9
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