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Spirit West/Outdoor Approach

Name: Spirit West/Outdoor Approach
Address: Calgary, CA
Telephone: +14039931381
Rating: 3.875

104 reviews

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+14039931381

Closed Now now

640 42 Ave NE Unit 2, Calgary, AB T2E 7J9, Canada Get Directions

camping store Top Camping stores in Canada Top Camping stores in Alberta

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ABOUT Services Excellence Summary

Spirit West/Outdoor Approach was established in Calgary. Our products are designed, patterned, and produced locally. We strive to use sustainably produced North American milled fabric. Our brand is distinct from others in the outdoor business. There are no intermediaries; we are the only authentic sustainable brand! What is the distinction of Spirit West? We stand out for our luxury fabric alternatives and the ability to tailor our products. What else? We have complete control over the Brand Build and can deliver exactly what the customer wants!... whenever they want it. Our outdoor brand is the only “Customize Your Adventure” model. So, what? built difference We believe in sustainability. Our company has a “Tread Litely” department that refurbishes and modifies outdoor clothing and gear from any brand. We like it, are good at it, and admire it when it keeps going, whether it’s our Brand or another brand. We do not use greenwashing. We keep outdoor gear and apparel out of landfills and bring gear lovers and their cherished gear closer together.

SUMMARY Reviews Summary

Despite some duplicate reviews, an analysis of a repair shop's online rating reveals that it is well-loved. Clients are mainly impressed by the quick, great, and high-quality repairs and alterations. A user had an urgent zipper repair that was resolved in less than 24 hours. A selection of satisfied customers left comments about how they had their Timbuk2 items repaired. They shared their appreciation for the outside water bottle pocket and a school backpack loop. Additionally, positive reviews linked to custom making jobs discussed how the shop was willing to do intricate changes. Another happy purchaser shared their positive experience purchasing a customized ski jacket, saying that it fit perfectly and that they highly recommended it. The store has a positive, chill atmosphere that makes every visit enjoyable. The service was not only excellent but also professional, helpful, and bespoke. Most reviews described the staff and how they offered reasonable prices and excellent customer service. The experience was overwhelming, and many frequent clients mentioned that they always used and would still use the shop.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great service (9)

recommend (7)

amazing work (6)

great job (6)

highly recommend ... (6)

very happy (5)

24 hours (5)

super helpful (4)

high quality (4)

reasonable price ... (4)

Cons

too busy (1)

very poor custom ... (1)

absolutely nothi ... (1)

over priced (1)

terrible service ... (1)

no response (1)

horrible (1)

poor customer se ... (1)

disappointed (1)

delayed (1)