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Spring's Servicing & Heating Ltd

Name: Spring's Servicing & Heating Ltd
Address: Calgary, CA
Telephone: +14037681884
Rating: 4.8081

99 reviews

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+14037681884

Open 00:00-23:59 now

211 38 Ave NE, Calgary, AB T2E 2M3, Canada Get Directions

furnace repair service Best Furnace Repair Services in Canada Best Furnace Repair Services in Alberta

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ABOUT Services Excellence Summary

We offer 24/7 emergency service for all our customers. You can rely on Springs to come quickly and get the job done right the first time. Springs Service & Heating uses cutting-edge diagnostic equipment, which means that we can quickly identify and repair any air conditioner or heating problem you have. We have all your cooling and heating needs covered. We've been serving Calgary and the surrounding communities since 1971 and look forward to assisting you.

SUMMARY Reviews Summary

Spring's HVAC enjoys numerous favorable reports, with customers particularly praising the company's customer service. They applaud the company for immediate scheduling and maintenance appointment changes even without advance notice. Customers also highlighted the swift feedback and quotes following requests, and reports all appreciate the technicians' punctuality when working on location. Spring's HVAC has left countless customer homes clean after routine maintenance, with all customers agreeing that the service is worth the cost. The technicians pride themselves on their professionalism, with multiple reports lauding their diligence and explaining all maintenance procedures to the customers. Their willingness to answer questions shows the technicians' friendliness, and most reports mention exceptional customer service. On one occasion, a client requested additional information on a potential issue, and Jon showed the client the issue's location and the potential damage incurred as a result. He also expounded on the appropriate solutions available and listed their cost. Jon requested authorization before proceeding with repair work and also issued advice that would prevent similar issues from recurring. The customer service staff were always willing to reschedule maintenance visits at the customers' convenience, and they made the customers feel like part of the HVAC family. Divina, their customer service representative, reached out about discount scheduling and was very helpful even when the customers changed their visitation time. Despite the client's changing needs, she still helped him schedule for the same day. The client was relieved when they came to fix the emergency HVAC issue and reassured him that he would not experience such issues in the future with the new system. The installed air conditioning system came with various guarantees, and the technician explained them to the client, advising him to visit their website for additional details. Even though the company was busy, they were still able to accommodate the customer's request, and he was always free to reach out. It was good using the company's services, and the client would use them for any future needs.

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Reputation Change over time

Pros & Cons

PROS

recommend (27)

highly recommend ... (17)

on time (10)

great service (8)

great job (8)

recommended (6)

excellent servic ... (5)

very happy (5)

very friendly (4)

happy with the s ... (3)

Cons

terrible (1)

rude (1)

unprofessional (1)