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The Bike Shop North

The Bike Shop North

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8650 112 Ave NW #4112, Calgary, AB T3R 0R5, Canada Get Directions
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ABOUT   Services Excellence Summary

The Bike Shop North, a local bike dealer, is an independent bicycle and accessory dealer with over 50 years of track record in the Calgary region. Our multi-location, independent bike dealer is Calgary's largest. We are a team of passionate cyclists who wish others to enjoy the benefits of cycling that we do. For all bike service needs, see any of the three Calgary locations. We are a full-service bike shop that does everything for all types of bikes, from straightforward tune-ups to on-the-spot repairs. We aim to return your bike to you as quickly as possible. However, our schedule becomes tight during the summer and spring riding season, so be sure to get ready. For major repairs, kindly contact your local store or call ahead of time.

 

SUMMARY   Reviews Summary

The reviews for Bike Shop North are extremely positive. A recurrent theme is the fantastic staff, with many customers praising their friendliness and knowledge. Brian gets specific mention for the help he gave multiple bikers by helping to repair bikes and customize bikes for everyday b4ikers. Excellent customer service appeared to be very important, with many clients saying that the staff didn't try to oversell- they simply tried to find the best bike for each customer's budget. Most were pleased because they were provided with thorough consultations, showing how closely the staff listens to clients. as a subset of customer needs. Variety is fundamental to the success of this shop, which in many instances had the bike they needed in store. They did not have to wait for orders.This meant that their unbudgeted spending was limited. One customer has come exclusive to them for accessories and bike clothing for a long time. Services were often mentioned, with clients stating that their bikes were ready in a day or two after purchasing them. Clients also lauded the riding advice and instructions given, as well as how bikes were professionally assembled and adjusted. Customer after customer affirmed that they felt that everyone at Bike Shop North was there to make sure they had the best riding experience possible. These customers had their bikes fixed right, their accessories fitted perfectly, and even the little, but essential, adjustments made on their end.1083ORTHodox Accessories is well known for making customers feel both educated and informed, recommending it to novices and longtime bikers. Based on their expert advice, attentive consultations, and one-stop bicycle shopping experience, many clients would go back to the store. The shop's excellent inventory assortment made it an easy shopping experience for all, precisely what many riders wanted. Customers seemed not only to buy bikes but also to create relationships and trust even if they were new to cycling. The shop's ability to offer detailed service and advice resulted in an overall high customer satisfaction rate to thank. The shop's demeanor was not just professional, but customer-oriented in all interactions back and forth. For some, the staff was a lifeline in a foreign process; the biking experience was made enjoyable and tension-free, a role much needed. All stakeholders coming together and working with customer success at the heart of their decisions, already creating a stable client confidence resulting in customer loyalty. In conclusion, Bike Shop North has done a commendable job of creating a supportive, friendly, and expertly staffed bicycle shop that offered quality services already assisting customers smoothly navigate through the myriad of brands and models of bikes, along with various accessories and essential biking clothing needs. It also meets most customers' needs by offering prompt simple questions. They are to try and immediately replace the main part of a bike that breaks down.

 

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PROS
very friendly (7)
knowledgeable st ... (5)
friendly staff (5)
great service (4)
very knowledgeab ... (4)
helpful staff (3)
helpful and know ... (3)
friendly service ... (3)
friendly and hel ... (3)
very helpful (3)
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The Bike Shop North Reviews: 101. Average Rating: 4.8

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