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Why Knot Massage & Wellness Calgary

101 reviews

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2212 4 St SW, Calgary, AB T2S 1W9, Canada Get Directions

massage therapist Best Massage Therapists in Canada Best Massage Therapists in Alberta

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4.7

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Service	Sub Service	Average Price Range (CAD)
Massage Therapy	Deep Tissue Massage	$90 - $115 Call to Book
	Relaxation Massage	$75 - $100 Call to Book
	Alignment Massage	$80 - $120 Call to Book
Therapeutic Bodywork	Sports Injury Treatment	$90 - $120 Call to Book
	Pain Management Therapy	$85 - $115 Call to Book
	Chronic Pain Relief	$85 - $120 Call to Book

ABOUT Services Excellence Summary

Calgary's Premier Why Knot Massage and Wellness Clinic – Our Calgary Massage Therapy Experts. The Why Knot Massage & Wellness clinic is the top massage therapy clinic in Calgary. Our highly-qualified team is licensed and certified. We are also highly trained in a variety of massage therapy (relaxation massages, deep tissue, hot stones, craniosacral, reflexology) that can make your life more comfortable and pain-free. Why Knot Massage & Wellness Calgary has several massage therapies to choose from. Call our Calgary massage therapy clinic today. Do you want to know which massage therapy is best for you? You can view the available options on our Treatment Page. If you have any questions, please feel free to contact us. A team member can recommend the most appropriate massage therapy for your needs. All our massage therapies are customized to your needs.

SUMMARY Reviews Summary

Users are impressed by the incredible massage therapy they receive from therapists, especially Cara and Natasha. They consistently deliver a deep tissue massage sounds. Moderators believe these sessions yield undeniable relief and increased wellbeing, including mobility and comfort. These experts give clients a deep understanding of the therapy. They can explain the work they are doing and the benefits feasible. Besides, their caring nature and engaging manner make a client feel comfortable even before and after the massage. The first-time client is impressed with a clinic that offers magnificent customer service. Therefore, he rated that service good. A relaxed and welcoming clinic atmosphere plus convenient billing to the insurance company are other features greyed out. Mutliple clients reported their good feeling can be traced to the perfect treatment of their tissue injuries or overworking, including Carpal Tunnel Syndrome. Many of the customer feedback identified therapists like Nat and Jaimy. This means their full range of motion greatly improved whereas the pain was almost gone. Some of the patrons are coming on a regular basis. This implies the clinic has created a long term relationship with its clients. This is a discussion of the therapy effectiveness expressing different experiences and how a certain therapist was the best for a client. Clients can refer a friend to try the clinic out. This shows satisfaction that comes from the services received. . The review also presents a possible downside which maybe dangerous for both the clients and the business. Some clients such as A.N are not happy with the bug in the system that cause overbooking.

Carol left a 3 star review

★★★☆☆

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Dec 20

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PROS

recommend (17)

highly recommend ... (9)

great experience ... (5)

very relaxing (4)

accommodating (4)

very professiona ... (4)

helped me (3)

great service (3)

great job (3)

very knowledgeab ... (3)

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Why Knot Massage & Wellness Calgary Reviews: 100. Average Rating: 4.7

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Reviews (1) Google Reviews (100)

Carol

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Fix negative reputation Fix negative reputation

I was coming in from out of town and wanted to book a massage after getting off the plane. I booked that morning, then my flight was delayed. As soon as I found out, I called to let the receptionist know or try to move my appointment later. There wasn’t any availability with the same therapist. I was still hopeful that I’d be able to make it for at least part of the massage, so she said she’d pass it on to the therapist that I might be a little late. My flight had more delays and I wasn’t able to make it, so I booked with another therapist later on. The receptionist said they wouldn’t charge me the cancellation fee since it was circumstances out of my control, which I appreciated. When I finally got off the plane, I had a lot of time to wait so I passed some time at a nearby coffee shop, then went to the clinic a little early. When I arrived, no one was at the desk to greet me, but I heard someone talking in the back about the client who no showed and really screwed up her day. She was warning my therapist about me! I had half a mind to walk out and pay the cancellation fee, but instead I shouted to the back that, “hey! That was me! Sorry!” She came out, and I apologized and said it was due to a flight delay and if it was that inconvenient I would pay the fee. She said it’s ok, but she was visibly annoyed. I know everyone has bad days, but I feel like she handled the situation really unprofessionally. I stayed for my massage, but after all the stress of the morning (other personal things were going on as well), I got into the treatment room and burst into tears. The whole experience was really terrible, and I’m only giving the 3 stars because the lady who massaged me was really sweet (Marianne I believe?) and the receptionist I talked to was very reasonable and understanding about waiving the cancel fee. But overall I found the experience unprofessional and not very client-focussed and I will definitely not return.