Austin Security Systems is a local company that has been serving Edmonton with security systems (commercial, industrial, retail, and residential structures) for over 25 years. Our service areas include Canada, the US, and several international regions. We have been providing ULC-listed monitored security alarms, IP megapixel cameras, outdoor industrial yard safety, intercoms, access control, with remote live access via mobile, PC, or tablet for the past two decades. We also offer ULC-561 Fire Monitoring. Our unique company culture is reflected in our employee retention; many have stayed with Austin Security for over a decade. Austin Security is one of the few companies that can provide service and support by the original installer. Austin Security has positioned itself in the Canadian Security Industry as a top-notch security company. Austin has covered the lower to large scale of the niche market. Our products assure our clients of a quality installation, low pricing, and prompt response to issues. Austin Security offers 24/7 support. There is always a human answer the phone, he/she will direct your call and respond to you in the next few minutes or hours. Company management and staff operate on a priority system. Client happiness is number one at Austin Security Systems.
Reviews Summary
Client feedback on Austin Security Live Video Monitoring service and their security camera and alarm system installations consistently commend their professionalism, affordability, and quality service.
One client even wrote that their security system prevented a theft in progress and led to the arrest of the culprits.
The technicians who installed the security systems were professional and took care of business in an extremely efficient manner.
The friendly and knowledgeable office staff played a crucial role in the success of Austin Security.
Post installation support was quick and attentive and the client was pleased to get prompt professional advice from the support team.
We have no reservations about highly recommending Austin Security.
Frequently asked questions
7 questions
What do Austin Security clients say about the work they do?
Clients frequently praise the team's professionalism, prompt installation, and excellent customer support. Specific mentions include friendly staff, effective follow-up walkthroughs, and the ability to handle complex projects smoothly, reflecting a high level of customer satisfaction.
Does Austin Security offer a free consultation for their services?
While a free consultation is not explicitly mentioned, they provide site assessments and system recommendations, which can guide potential clients in choosing the right security solutions for their needs.
How does Austin Security Systems handle alarm system installations?
Austin Security offers alarm system installation as part of their security systems services, ensuring that clients receive comprehensive support from the initial setup to ongoing monitoring.
Can I get live video monitoring set up with Austin Security?
Yes, Austin Security provides live video monitoring setup as part of their security systems offerings, allowing clients to monitor their properties remotely via mobile devices.
What kind of technical support does Austin Security provide?
They offer technical support as part of their customer support services, ensuring that clients have assistance available for any issues that may arise after installation.
What types of properties does Austin Security serve?
Austin Security serves a variety of properties, including commercial, industrial, retail, and residential spaces, providing tailored security solutions for each type.