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  1. CA
  2. AB
  3. Edmonton
Covenant Health St. Joseph’s Auxiliary Hospital
Covenant Health St. Joseph’s Auxiliary Hospital
Covenant Health St. Joseph’s Auxiliary Hospital

Covenant Health St. Joseph’s Auxiliary Hospital

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10707 29 Ave NW, Edmonton, AB T6J 6W1, Canada Get Directions
3.9
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ABOUT   Services Excellence Summary

We are inspired by our we take as lead by to continue the healing ministry of Jesus Christ. We will be compassionate in the delivery of services and support the sanctity and dignity of every person’s life journey. We will be recognized as a leading organization that collaborates with all stakeholders in transforming the healthcare experience and in building a healthy and healing community. As a Catholic organization, we will serve people from all religions, cultures, and life situations in keeping with Our Values.

 

SUMMARY   Reviews Summary

Feedback from various friends and family members who have experienced it firsthand. Their parents or families have reported that they were generally happy with it. Most residents are observed to be well cared for, with staff making the place not just a facility but a home. Residents are often called by their names and not elder-specific or generic terms. This demonstrates empathy and sets a cheerful ambience. Staff member introduced themselves both at the start of their shift and when entering the infirmary of a confused patient. The facility is very clean, and the patient's rooms are spacious. According to residents, the food provided is delicious, with dining lists clearly displayed. Activities and excursions this entire method of caring for the entire family and patient care. There are significant shortcomings in the facility; only one, some of the residents had trouble identifying any challenges and critiquing the lack of any service offered. The majority of comments are positive, and families indicated that the residence was pleased with it. The families can visit their loved ones more often than before since management has allowed it because of the ongoing pandemic and the need for mental health among residents. Staff made sure the patient was happier and was taken care of properly and nursed back to health, as described by one of the service users whose mother was happy because of the job. Other people have been well taken care of, as evidenced by various clients.

 

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Pros & Cons

PROS
great place (2)
well looked afte ... (2)
very kind (1)
accommodating (1)
very friendly (1)
very happy (1)
wonderful place (1)
recommend (1)
very friendly (1)
friendly and hel ... (1)
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Cons
very frustrating ... (1)
frustrating (1)
think twice (1)

Covenant Health St. Joseph’s Auxiliary Hospital Reviews: 23. Average Rating: 3.9

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