Great experienceKnowledgeable staffClean equipmentFair pricingHelpful staffSeamless processQuick serviceExcellent condition vehiclesTimely issue resolutionAccommodating service
About this business
These four values are what makes a positive relationship and a strong employee of The Driving Force Group of Companies. We thought them crucial enough to have them etched onto the river stones that are given to our new employees. Our employees refer to them as "rocks." They are a group of principles that the team now knows. Our relationships have been strengthened, helping us grow both internally and externally. Our objective and reliable solutions span all sizes and specifications of vehicles, offering buying, leasing, and renting options for small businesses, large corporations, professionals, and retail customers who want to control their choices, regardless of the brand.
Reviews Summary
The Driving Force consistently delivers stellar customer experiences. The car-buying process is made easy and genuinely enjoyable. The team, with positive mentions for sales staff, usually portrayed as being customer-focused and excellent at communicating and listening to and understanding the needs in various service reviews. Sam, Carrie, Dave, and Jordan are specifically calling out for helping clients to find what they are looking for and even suggesting suitable alternatives. Client views range from not pressuring them into buying to recognizing their needs to satisfy purchases and renting needs. The company's customer service and vehicle quality are also valued, with several reviewers praising them for ensuring they receive high-quality and faultless vehicles. The clients also highlight the responsiveness, helpfulness, and practicality of the reviews, praising them for going out of their way to facilitate customer interactions. Car purchases and rentals are commended, making the company a top recommendation in this sense. Various reviewers also appreciate the consensus and stress the importance of customer judgment and KDs.
Frequently asked questions
7 questions
What do clients say about the customer service at Driving Force Vehicle Rentals, Sales & Leasing?
Clients frequently praise the exceptional customer service at Driving Force, highlighting staff members like Carrie and Kyle for their helpfulness, professionalism, and ability to accommodate special requests. Many reviewers describe their experiences as seamless and stress-free.
Does Driving Force Vehicle Rentals, Sales & Leasing offer vehicle rentals in Edmonton?
Yes, they provide a range of vehicle rentals including passenger van rental, cargo van rental, and SUV rental. Their commitment to quality is reflected in the cleanliness and condition of their vehicles, as noted by multiple reviewers.
Can I get assistance with vehicle delivery and post-purchase support from Driving Force?
Absolutely, Driving Force offers vehicle delivery and post-purchase support as part of their customer service. Reviewers have noted the team's responsiveness and helpfulness in these areas, ensuring a smooth experience from start to finish.
What are the operating hours for Driving Force Vehicle Rentals, Sales & Leasing?
Their operating hours are as follows: Monday: 7:00 AM - 5:00 PM, Tuesday: 7:00 AM - 5:00 PM, Wednesday: 7:00 AM - 5:00 PM, Thursday: 7:00 AM - 5:00 PM, Friday: 7:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
How does Driving Force handle vehicle sales, and what do customers say about their experience?
Driving Force specializes in vehicle sales, including used, new, and truck sales. Customers appreciate the knowledgeable staff, particularly Kyle, who is noted for making the buying process easy and enjoyable, often going above and beyond to meet their needs.
What types of vehicles can I purchase from Driving Force?
You can purchase various types of vehicles from Driving Force, including used vehicles, new vehicles, and trucks. Their diverse inventory is designed to meet a wide range of customer needs, as highlighted in customer feedback.
Where is DRIVING FORCE Vehicle Rentals, Sales & Leasing located?