Professional installersTimely serviceGreat customer serviceQuality productsEfficient workCourteous staffCareful installationFriendly techniciansHelpful staffAttention to detail
About this business
Durabuilt Windows & Doors stepback about three decades. Founded by a group of entrepreneurial family members and their close-knit team, they grew the company from a failing small window and door business into Western Canada's most successful privately-owned manufacturing company. Durabuilt started with hard work and commitment and, ultimately, a customer-focused approach. Although it began as a tiny window and door store, the company's growth reflects its values. Durabuilt is built on hard work, innovation, and growth. Since 2012, Durabuilt has been named one of Canada's Top Managed Companies. Durabuilt is known for its groundbreaking design and philosophy, but it is the people that make it all happen. 30-Years Built on Values – Durabuilt values positive employees and a strong company brand. Our goal is to make our customers, dealers, builders, and commercial clients incredible.
Reviews Summary
Durabuilt's reviews are glowing. Many appreciate its customer service. There's a lot of praise for being friendly and efficient. Door and window clients are handled with care, and customers are always treated well by their team. Sales reps, like Craig and Danny, provide great insights into their needs. Their door and window installations were smooth are met with Timely and professional working crews, often with good directions from the start to the end to avoid any concerns during the process. This is sometimes a concern with new employees. Resolution after purchase and installation are met with features that make windows look good, leaving their clients with satisfaction Many clients feel that Durabuilt's quality is top-tier. Durabuilt's customer service and product quality are highly recommended. And I will give them much far above similar good reviews.
Frequently asked questions
7 questions
What do Durabuilt Windows & Doors Inc. clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and attention to detail. Reviewers highlight the quality of installations and the cleanliness maintained during projects, often noting specific staff members like Bozho and Danny for their excellent service.
Does Durabuilt Windows & Doors Inc. provide warranty services?
Yes, they offer warranty services including warranty claims assistance, warranty window replacement, and warranty door replacement, ensuring customer support even after installation.
Can I get technical support for DIY projects from Durabuilt?
Yes, Durabuilt provides technical support that includes installation consultations, DIY support, and repair guidance, helping customers with their projects.
Does this business handle custom window installations in Edmonton?
Yes, Durabuilt specializes in custom window installations, offering vinyl, triple glazed, and tailored options to meet specific customer needs.
How does Durabuilt Windows & Doors Inc. handle window repairs?
They offer comprehensive window repair services including seal replacement, glass replacement, and hardware repair, ensuring that all aspects of window maintenance are covered.
Who leads the team at Durabuilt Windows & Doors Inc.?
Durabuilt Windows & Doors has been a family-run business for over thirty years, emphasizing a customer-focused approach and a commitment to quality and innovation.
We bought top of the line triple glazed for the entire house. After a few years all of the windows that get direct sunlight had the seals fail. Great guarantee for the windows only, but does not include labor. We have now spent over a thousand dollars for labor to have them replaced, plus our time. I understand that these units are failing frequently everywhere. They are blaming the change in temperature and that they are built by computers. Either way, expected a lot more than we got.