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Durabuilt Windows & Doors Inc.

Name: Durabuilt Windows & Doors Inc.
Address: Edmonton, CA
Telephone: +17804550440
Rating: 4.1089

101 reviews

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+17804550440

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10920 178 St NW, Edmonton, AB T5S 1R7, Canada Get Directions

general contractor Best General Contractors in Canada Best General Contractors in Alberta window installation service Top Window Installation Services in Canada Top Window Installation Services in Alberta

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ABOUT Services Excellence Summary

Durabuilt Windows & Doors stepback about three decades. Founded by a group of entrepreneurial family members and their close-knit team, they grew the company from a failing small window and door business into Western Canada's most successful privately-owned manufacturing company. Durabuilt started with hard work and commitment and, ultimately, a customer-focused approach. Although it began as a tiny window and door store, the company's growth reflects its values. Durabuilt is built on hard work, innovation, and growth. Since 2012, Durabuilt has been named one of Canada's Top Managed Companies. Durabuilt is known for its groundbreaking design and philosophy, but it is the people that make it all happen. 30-Years Built on Values – Durabuilt values positive employees and a strong company brand. Our goal is to make our customers, dealers, builders, and commercial clients incredible.

SUMMARY Reviews Summary

Durabuilt's reviews are glowing. Many appreciate its customer service. There's a lot of praise for being friendly and efficient. Door and window clients are handled with care, and customers are always treated well by their team. Sales reps, like Craig and Danny, provide great insights into their needs. Their door and window installations were smooth are met with Timely and professional working crews, often with good directions from the start to the end to avoid any concerns during the process. This is sometimes a concern with new employees. Resolution after purchase and installation are met with features that make windows look good, leaving their clients with satisfaction Many clients feel that Durabuilt's quality is top-tier. Durabuilt's customer service and product quality are highly recommended. And I will give them much far above similar good reviews.

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Reputation Change over time

Pros & Cons

PROS

recommend (13)

great job (10)

highly recommend ... (8)

on time (6)

very happy (4)

very professiona ... (3)

well done (3)

good product (2)

very polite (2)

great experience ... (2)

Cons

rude (2)

terrible (1)

poor communicati ... (1)

terrible (1)

not impressed (1)

never called me (1)

frustrating (1)

poor customer se ... (1)

terrible custome ... (1)

terrible (1)

Durabuilt Windows & Doors Inc. Reviews: 101. Average Rating: 4.1

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Reviews (1) Google Reviews (100)

Blake

on Trustanalytica

Fix negative reputation Fix negative reputation

We bought top of the line triple glazed for the entire house. After a few years all of the windows that get direct sunlight had the seals fail. Great guarantee for the windows only, but does not include labor. We have now spent over a thousand dollars for labor to have them replaced, plus our time. I understand that these units are failing frequently everywhere. They are blaming the change in temperature and that they are built by computers. Either way, expected a lot more than we got.

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