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  1. CA
  2. AB
  3. Edmonton
First Foundation
First Foundation
First Foundation

First Foundation

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7473 101 Ave NW, Edmonton, AB T6A 3Z5, Canada Get Directions
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4.8
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ABOUT   Services Excellence Summary

First Foundation is a new generation financial company that offers Canadians the best rates and sound advice. We also provide the convenience of a local branch. Our team is there for you, from independent mortgage brokers to life and business insurance, financial advice, and auto or home insurance. Our licensed and expertly trained consultants focus on what they know. You get the right advice when you need it. First Foundation meets you on your terms, whether you prefer a consultant with a brick-and-mortar presence or prefer to complete your transaction with an online adviser. Please contact us for further details on our services.

 

SUMMARY   Reviews Summary

Customer reviews for First Foundation's financial products and services are on the whole positive. The following are highlight comments on various employees. LeeAnn receives recognition for her skill in working with patrons through the mortgage process and achieving better rates for them in refinance or renewal. There is uniformly good feedback on her dedication, thoroughness, and communication. One couple’s Landmark home purchase was made less stressful with the support of a close friend. LeeAnn’s feedback on her attentiveness, and discounted rating was described as “beneficial,” giving them an opportunity to save money. In another example, a pair that valued LeeAnn’s patient guidance wrote that a 10-year mortgage, which they have been pushing for, was secured thanks to her. Moreover, LeeAnn goes beyond the requirements of customer service, surprising some customers with signs or thanks for their loyalty. LeeAnn is very much appreciated for her work, and many individuals express their willingness to refer her services. Another client shows an attachment to Peter and states that he passed the troubles of finding a good home to Peter. Peter responded rapidly, solving a client’s issue and providing the proper insurance. Another client appreciates Shayla’s aggressiveness in ensuring that the entire family’s new house is secure. Shayla completed the feat by informing the customer of the insurance network and understanding the unique requirements of a significantly younger client. Shayla and the rest of the team have been praised for their commitment to paying attention to the client and resolving their problems. Erik, who had a complex incomplete policy, requested extra compensation. Shayla credited the customer and identified a company to which they should switch their insurance as a result of the vicissitudes. Shayla’s helpful techniques are backed by a client, according to another customer, who says that the safety of his home was threatened by incomplete coverage. Shayla contributed to this customer’s peace of mind by altering policies, making changes, and billing the client. A reviewer appreciated how Shayla administers the real danger and attends to the necessary alterations. Shayla’s initiative was thus compensated for by another customer. Shayla’s services are therefore commended by her readers, indicating that her parents are ready to refer their friends to her service. Mark expresses gratitude for Richard’s work and time. He believes that Richard followed the details of the case through to the end. This job made the client happy, and he even decided to give it to him to mix the issues that could be resolved by another professional. First Foundation was called by Dan and conveyed the message from Justin, not Frank, that their supplier could assist them. The noise his father had reported was checked, and the boiler repaired because the customer trusted in the efforts of the case worker. Justin is always delighted when Mark multitasks and solves cyber assignment problems. Chris’ emails were disrupted by a happy consumer. According to Mark, the noise he had reported was improved after the repair. Mark? Thank. Aylen had a lot of connections, but a financial review was submitted to only a few.

 

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Pros & Cons

PROS
recommend (37)
highly recommend ... (23)
helped me (6)
very professiona ... (5)
recommended (5)
very helpful (5)
very happy (3)
extremely helpfu ... (3)
excellent experi ... (3)
was referred to (3)
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Cons
disappointed (1)
would not recomm ... (1)
not recommend (1)
go elsewhere (1)

First Foundation Reviews: 100. Average Rating: 4.8

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