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Go Auto Outlet Edmonton

Name: Go Auto Outlet Edmonton
Address: Edmonton, CA
Telephone: +17807330030
Rating: 4.4476

105 reviews

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+17807330030

Open 10:00 AM - 8:00 PM now

13072 Yellowhead Trail, Edmonton, AB T5L 3C1, Canada Get Directions

car dealer Best Car Dealers in Canada Best Car Dealers in Alberta car repair Top Car Repair Body Shops in Canada Top Car Repair Body Shops in Alberta used car dealer Best Used Car Dealers in Canada Best Used Car Dealers in Alberta

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ABOUT Services Excellence Summary

Whether you're shopping, financing, or servicing your car, we're here to provide our customers in Edmonton with the best experience possible. Our dealership does not charge documentation, finance, and administration fees. Enjoy transparent pricing at our dealership. Shopping our inventory of used cars offers many options. You can also apply for a quick and easy pre-approval for credit, which will help speed up the process. Go Auto offers extended warranty, and insurance on your vehicle, making it the best choice for your transportation needs. The staff at Go Auto Outlet Edmonton are waiting to serve you and show you the services you can access when you come for a visit.

SUMMARY Reviews Summary

The Go Auto outlet group reviews largely express satisfaction with its sale and service staff; their knowledge, friendliness, and speed of service. Yohannis, Macky, Shannon, and Fauzi are among the staff members mentioned positively by customers, with many saying they had been of help and supportive during the car buying process. The best salesman from Go Auto outlet is Fauzi, who was particularly lauded for his personal touch and provision of detailed explanation. Some reviews of the Go Auto outlet mention that staff members worked fast in getting the paper work done to ensure they drive their cars home on the same day. This helps improve the customer's buying experience. However, none of the reviews states that the customer had a negative experience when buying a car from their outlet. One of the review states that the finance manager tried to add some hidden costs which were not mentioned in the contract. The teamwork was, by and large, appreciated for being supportive and full of teamwork. In general, customers recommend the outlet for its excellent and reliable service. The result is that customers who had bought cars from the outlet have referred more people to the outlet, showing an improved experience.

Alexis left a 1 star review

★☆☆☆☆

On TrustAnalytica

Aug 16

Verified

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Reputation Change over time

Pros & Cons

PROS

recommend (20)

highly recommend ... (11)

very helpful (6)

great experience ... (4)

helped me (3)

very friendly (3)

super helpful (3)

very happy (3)

easy to deal wit ... (2)

friendly and hel ... (2)

Cons

disrespectful (2)

terrible (2)

rude (2)

worst experience ... (2)

not recommend (1)

waste your time (1)

terrible custome ... (1)

over priced (1)

horrible (1)

rude customer se ... (1)

Go Auto Outlet Edmonton Reviews: 105. Average Rating: 4.4

filtered by

% summary

Excellent

33%

Good

Average

Poor

Bad

67%

Reviews (3) Google Reviews (102)

Alexis

on Trustanalytica

Fix negative reputation Fix negative reputation

Would leave zero stars if possible. Worst experience ever right from the sales person Tony to the manager Belal. Was promised things that were never delivered. Was told the vehicle would be ready, drove from hours away, signed the financing only to be told the car wasn't even there and they didn't know of they would be able to get it back same day. Wasted a day of work for nothing, leaving to get married tomorrow and they wasted hours and hours ducking around. No communication, no honesty. All of you are supposed to take ethics training are you not? Apparently that's thrown out the window when you work for this dealership. Learn how yo communicate effectively with your clients instead of lying ignoring and blatantly misleading them. Was promised a tank of gas and also a 500$ gas card. Got neither. All around shit show.

Crystal

on Trustanalytica

Fix negative reputation Fix negative reputation

Horrible and rude customer service ! They are garbage! Bought a car and it's a money pit! Their warranty is absolutely garbage and I called them and all they said is what do you want me to do about it?? DO NOT BUY!

Chase

on Trustanalytica

We dealt with Yohannis and he Sat us down first thing on a Saturday morning and had us in the vehicle we ended up buying within 2 hours, he sat us down asked what we wanted and what we were looking for and the very first vehicle he drove up in was to the T exactly what we wanted. We test drove it and started on paperwork immediately, sadly since it was a Saturday most banks were closing but I am writing this review as we drive home on Tuesday afternoon and we couldn't be happier, they even gave us a loaner to drive in the meantime. All in all was a 10/10 experience for me and I've been recommending Yohannis to everyone that hasn't even asked. I will be coming back to him for my own truck shortly hopefully

Alexis left a 1 star review

★☆☆☆☆

On TrustAnalytica

1 year ago

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