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Review Keywords Analysis

  1. CA
  2. AB
  3. Edmonton
Iceberg Overhead Doors
Iceberg Overhead Doors
Iceberg Overhead Doors

Iceberg Overhead Doors

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Open  00:00-23:59 now
18523 50 Ave NW, Edmonton, AB T6M 2R3, Canada Get Directions
4.7
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ABOUT   Services Excellence Summary

ICEBERG OVERHEAD DOORS specializes in residential and commercial garage door servicing, repair, and installation. We can help you fix an opener, a keyless entry pad, a broken spring, or upgrade to a new overhead door. Our eye for detail, as well as excellent service and pricing, sets us apart from the competition. We treat our customers as more than just a job or a number; they're like family. We want to do things right the first time and make sure you're completely satisfied with our work. We're a family-owned and operated company. We take pride in our products and stand behind our workmanship. A garage door isn't one of them.

 

SUMMARY   Reviews Summary

Customers were very contented with the service provided by Omer and Iceberg Overhead Doors. Most reviewers specifically commended Omer's knowledge, professionalism, and quick response. A significant number of clients were pleased to have the fix done on the same day. Given the price of the services, the reviewers felt the pricing was fair and transparent. Many reviewers also noted Omer's honesty and explained all of the repairs and options available to them. Omer's thoroughness and the additional reinforcement he provided were mentioned, depending on the issue with the garage doors. Overall, Iceberg Overhead Doors was proposed, and Omer received rave reviews, mostly for his sincerity, promptness and capability to go early and make the essential repairs. Assuredly, it's a positive review, and a high recommendation was given.

 

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Pros & Cons

PROS
recommend (41)
highly recommend ... (18)
great service (9)
recommended (8)
excellent servic ... (7)
very professiona ... (6)
on time (6)
very happy (4)
great job (4)
accommodating (3)
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Cons
very disappointe ... (2)
disappointed (2)
stay away (1)
never showed up (1)
overcharged (1)
very sad (1)

Iceberg Overhead Doors Reviews: 102. Average Rating: 4.7

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This guy is a joke, I pick this guy because of all good reviews… something is really fishy with that ! I hire this guy to supply and install 2 garage doors and was supposed to come with in two week, a week later è send me another quote of 1000 dollars more and told me one more week , they did come 3 weeks after I told him if he wouldn’t come the following week I wouldn’t want the doors no more , he come install my doors and left the weather strip all loose around the doors so I have a in 1/2 inch of frost on the inside … he said would come and fix it right after Christmas…. We’ll let’s put it this way , I left alone but now end of January and he not even answers his phone….. very sad this guy is , don’t buy of this guy…. You’ll regret it if something goes wrong !
Omar was friendly and knowledgeable but I wish that I had not been overcharged - 546 for the service call instead of 400 which is the industry standard for the same work. Our job was simple and straightforward…there were no extras or complications.
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