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  1. CA
  2. AB
  3. Edmonton
Independent Jewellers
Independent Jewellers
Independent Jewellers

Independent Jewellers

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Open  10:00 AM - 6:00 PM now
11248 170 St NW, Edmonton, AB T5S 2X1, Canada Get Directions
4.5
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ABOUT   Services Excellence Summary

Independent Jewellers is Edmonton's leading jewellery store and diamond specialist. It was founded over 40 years ago and initially grew very slowly, but today we are the largest in Canadian jewellery organization. Since Gerry Gilroy (owner-operator) managed the operations from the same building, which is the largest in Canada at Edmonton's 170th St, 112th Avenue, Edmontonians have always trusted Independent Jewellers for the highest quality of products and affordable prices. The operation has been so successful because of the attention paid to the Customer Service department. Over the years, we have had a lot of loyal and repeat clients coming back again and again. Independent Jewellers has been recognized several times in the past, with the most notable being the Consumer Choice Award for 18 years in a row. We have the largest selection of name-brand watches, diamond rings, and nearly every type of gold product in Alberta, making us Alberta's One Stop Shop for anything jewelry shopping in Canada.

 

SUMMARY   Reviews Summary

Most reviews mention the consistently good customer service at Independent Jewellers. The sales staff and their full attention, often mentioning the refining of the purchased piece to meet the customer's needs, Bonita, Emma, and Samara were all mentioned as patient and informative figures that helped seal the good experience customers sought. Collaborative customers say the staff appreciates the design process and its result and would like a thorough explanation until they commence their purchase. Friendship with staff is significant when the process can only be completed months in advance. Even remote engagement like one from a Sk from an IJ show can be a fantastic experience, as they do their best to communicate their feelings and suggest good opportunities without seeing anything in particular. Thanks are flowing throughout the reviews. Stores for grievances have continually been reported to be the best stores. Clients believe that Independent jewellers keep selling jewelry up-to-date in Edmonton, and most reviews are very positive given their experience. Happy holidays to our reviewers! It seems that visiting Independent Jewellers has paid off. People who have experienced their kindness and care often return and recommend them to friends. For instance, Bonita's reviews are numerous and always positive. They praise her for her excellent customer service and fast order fulfilment, and Pantera believes that as years go by, Bonita will be a considerable success, or what else would be her most recent business. Even the following year, people's experiences with the company would be a huge success. That people are looking for the right gift for their loved ones gives Bonita a chance to surprise a potential customer next year. The importance of people to businesses like Independent Jewellers cannot be overlooked. Clients also examine their activities and review them because they understand the importance of good conduct for individuals and their friends. This is because I can find out that clients value companies that hell them. They also consult and suggest as a way of appreciating the support and help Independent Jewellers has continued these past five years. There is a long relationship between such businesses and those who are interested in their owners and employees. But for a company to allow these relationships to continue, they have to provide excellent service, which is what Independent Jewellers at Edmonton has done through its staff. Other reviewers have articulated that Independent Jewellers have continued to provide good services, like Bonita, Just, Jared, Emma, and Pantera, something that previous customers have said. At the same time, people have said that the staff has been thoughtful and eager to work with them. Others claim that the company is an area to a variety of gemstones and jewellery like diamonds because they fit the need and budget of the company.placerisation is the final gauge of the operations of a company, some have criticized them for their low quality and poor service. Yes, but the question is with the nature of the situation. The fact business is always different from what happened.

 

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Pros & Cons

PROS
recommend (17)
highly recommend ... (9)
helped me (8)
very professiona ... (5)
great service (5)
will be back (3)
extremely knowle ... (3)
very knowledgeab ... (3)
excellent custom ... (3)
great experience ... (3)
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Cons
rude (2)
rude (2)
terrible experie ... (1)
not recommend (1)
unwelcoming (1)
not worth (1)
very rude staff (1)
go elsewhere (1)
extremely disapp ... (1)
nothing changed (1)
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Independent Jewellers Reviews: 102. Average Rating: 4.5

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