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Review Keywords Analysis

  1. CA
  2. AB
  3. Edmonton
Lordco Auto Parts

Lordco Auto Parts

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Open 7:30 AM-8:00 PM now
13336 St Albert Trail NW, Edmonton, AB T5L 4P6, Canada Get Directions
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ABOUT   Services Excellence Summary

Roy Lord and Ed Coates established Lordco Auto Parts in 1974 in Maple Ridge, British Columbia, Canada. Maple Ridge quickly recognized them as reputable auto parts sellers with outstanding customer support. As the business grew, Lordco gained more consumers and opened new locations. Ed bought out Roy in 1980 and expanded the company in BC. Ed tragically died in 2014. The Ed Coates Memorial Foundation, founded by Ed's family: Marlyn, and his children, Samantha, Ian, Sarah, and Candace, to honour Ed. The Executive Leadership Team of Lordco Auto Parts includes Ed Coates' family members, who run the company according to Ed's vision. The beginning of our expansion that started in a 900 square foot store has turned into Western Canada's largest privately owned automotive parts distributor and the region's top aftermarket parts and accessories retailer. Lordco Auto Parts is home to over 80 outlets, nine truck centers, seven central distribution centres, more than 2,000 employees, a 500-vehicle delivery fleet, and over 360,000 parts numbers. Our locations are spread across Western Canada, where we proudly support local communities. Our branches offer both retail and wholesale supply for all of your auto parts needs.

 

SUMMARY   Reviews Summary

The reviews illustrate an overwhelming appreciation of Lordco Auto Parts for its staff, store services, and selection. Customers applaud the staff for their friendliness, professionalism, consistent purchase and knowledge to assist in remedies for their orders. They often single out individuals like Chris, Rebecca and the team for commendation, citing their kindness, honesty and outstanding customer care. The worker at the back counter is the epitome of lasting customer relationships, identifying an issue and offering a solution. The business hours and pricing are excellent, and the store is clean and well-organized. While they don't always have the part needed, workers like Rebecca try to help and keep customers informed. Finally, Lordco is the place to go for any auto parts and truly stands out from typical auto parts stores. The reviews all meet the condition of people's high regard for Lordco and the staff's dedication.

 

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Reputation Change over time

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Pros & Cons

PROS
very knowledgeab ... (3)
helped me (3)
recommend (3)
highly recommend ... (3)
knowledgeable st ... (2)
great selection (2)
very helpful (2)
great staff (2)
very clean (2)
excellent servic ... (2)
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Cons
rude (2)
high prices (1)
expensive (1)
not impressed (1)
awful (1)
extremely rude (1)
disrespectful (1)
not helpful (1)
would not recomm ... (1)
not recommend (1)
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Lordco Auto Parts Reviews: 89. Average Rating: 4.2
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