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Review Keywords Analysis

  1. CA
  2. AB
  3. Edmonton
Mattress Mattress
Mattress Mattress
Mattress Mattress
Mattress Mattress

Mattress Mattress

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Open  9:30 AM-6:00 PM now
1911 98 St NW, Edmonton, AB T6N 1L5, Canada Get Directions
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4.8
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ABOUT   Services Excellence Summary

All Mattress Accessories. Alberta and beyond since 1994.

 

SUMMARY   Reviews Summary

The reviews provided show how satisfied, many shoppers are with Mattress Mattress. A majority of the reviews are praising the staff for being friendly and very knowledgeable, especially Andrew and Roger. The 2 workers are given high praise, the former for his beducation which was given, and the latter for being helpful and having good listening skills. They are understanding, make recommendations and provide very good service. This store is highly recommended for those in search of a mattress and clear information on these mattresses. The staff help visitors compare different mattresses, narrow down their options and choose what is best for them. This process is efficient and is reported to only take less than an hour. The clients appreciate how their needs are considered and feel valued instead of pressured to buy. The service was fast, the delivery was safe, and the mattresses bought have been great and worth the money. The commendation is not lost on the workers who are thanked a lot. Most reviews show that customers will be returning, and the store is also appreciated for protecting customers during the pandemic. Summing up, most of the reviews prove that the store is consistent in high performance and that the culture of the staff is well aligned with how the brand is perceived. Customers' experiences are pleasant at Mattress Mattress.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (16)
great experience ... (10)
highly recommend ... (10)
very knowledgeab ... (5)
knowledgeable st ... (4)
helped me (4)
very happy (4)
knowledgeable an ... (4)
exceptional cust ... (3)
very helpful (3)
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Cons
would not recomm ... (1)
not recommend (1)
frustrating (1)
expensive (1)
rude (1)

Mattress Mattress Reviews: 100. Average Rating: 4.8

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