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Review Keywords Analysis

CA / AB / Edmonton
Penske Truck Rental photo
Penske Truck Rental photo
Penske Truck Rental photo
Penske Truck Rental photo
Penske Truck Rental photo

Penske Truck Rental

Address: 17303 114 Ave NW, Edmonton, AB T5S 2R9, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Truck Rental 10' Truck Rental $50 - $70 Call to Book
16' Truck Rental $70 - $100 Call to Book
24' Truck Rental $100 - $150 Call to Book
Truck Repair Routine Maintenance $100 - $200 Call to Book
Emergency Repairs $200 - $500 Call to Book
Glass Replacement $200 - $400 Call to Book
Customer Service In-Person Assistance Free Call to Book
Phone Support Free Call to Book
Email Support Free Call to Book
Moving Supplies Moving Boxes $2 - $5 Call to Book
Packing Tape $1 - $3 Call to Book
Furniture Pads $5 - $10 Call to Book

What people love

From reviews
Friendly staff Great customer service Easy rental process Clean trucks Easy booking Good service Prompt service Knowledgeable staff New trucks Efficient service

About this business

Local Moving Truck Rentals in Edmonton, AB with Penske Truck Rental Penske Truck Rental offers local moving trucks in Edmonton, AB. Our location has many features of moving supplies and vehicles. We guarantee a clean, reliable moving truck at pickup. You will also receive personal assistance from our associates. Penske offers 24/7 roadside support, a flexible cancellation policy, and reservation policy, as well as expert help. We are located in Edmonton, AB, and offer all of your moving supplies. Penske has moved for 50 years, and you can choose the best truck with our easy-to-use resources. You can get a quote for a truck rental or reserve moving truck accessories from Penske. Call us, and we will walk you through your rental.

Reviews Summary

The feedback suggests an incredibly positive initial impression, with the company receiving an abundance of customer service-related praise, which clearly indicates their strong service culture. Quick, easy rental processes and vehicle conditions are also key strengths, as is a strong focus on exceeding customer expectations; as revealed in the approval of pre-rental inspection and post-rental customer service times. It is also fascinating how self-contained and independent employees are, as customers describe unexpectedly receiving help outside of office hours, keeping the company competitive. Some repeat customers have also been recorded, which fully confirms the happy client base, all while emphasizing staff's friendliness and informative nature. Meaning word of mouth referrals will continue to fuel growth and help other clients. A shining example of great customer service, I'd recommend them for personal or business moving.

Frequently asked questions

7 questions
What do Penske Truck Rental clients say about the service?
Clients frequently highlight the friendly and knowledgeable staff, particularly praising Nour for her helpfulness and welcoming demeanor. Reviewers also appreciate the reliable, clean trucks and the ease of the rental process, noting that transactions are straightforward and efficient.
Does Penske Truck Rental offer emergency repairs in Edmonton, and what do reviewers say about their service?
Yes, they provide emergency repairs, including routine maintenance and glass replacement. Reviewers have commented on the prompt and helpful service at the repair shop, specifically mentioning staff like Mark and Paul for their assistance.
What services does Penske Truck Rental provide?
Penske Truck Rental offers Truck Rental, Truck Repair (Routine Maintenance, Emergency Repairs, Glass Replacement), Customer Service (In-Person Assistance, Phone Support, Email Support), and Moving Supplies (Moving Boxes, Packing Tape, Furniture Pads).
Can I get personal assistance when renting a truck from Penske in Edmonton?
Yes, Penske Truck Rental provides personal assistance from their associates during the rental process. Reviewers have noted the team's approachability and knowledge, making the rental experience smooth and pleasant.
How does Penske Truck Rental ensure the cleanliness of their trucks?
Penske guarantees that their trucks are clean at the time of pickup. Reviewers have consistently mentioned receiving clean vehicles, contributing to a positive rental experience.
What kind of moving supplies can I find at Penske Truck Rental?
Penske Truck Rental offers a variety of moving supplies, including moving boxes, packing tape, and furniture pads, to assist customers with their moving needs.
Where is Penske Truck Rental located?
17303 114 Ave NW, Edmonton, AB T5S 2R9, Canada

Location & directions

Edmonton, Alberta
Penske Truck Rental
Rental Trucks
Address
17303 114 Ave NW, Edmonton, AB T5S 2R9, Canada
Hours
Closed Now
Penske Truck Rental Reviews · 4.2 average
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