We Know Training started in 2002 when two close friends attempted to pass their pilot exams. Online study material and the exam experience were disorienting and outmoded. The expectation of a fun and motivational experience turned into a monotonous activity when they logged in. They designed and constructed the online training paradigm they believe the rest of the world would come to know, drawing on their shared professional backgrounds and experiences as lifelong learners.
Reviews Summary
Customer feedback on Serving It Right Support was overwhelmingly positive. A common but not identical experience was immediate support and rapid problem-solving. Reviewers praised the prompt replacement of misplaced cards and certificates, especially mentioning Margaret and Shara for their quick and polite service. Several comments thanked the program for resolving critical issues fast, such as name changes and password resetting. Customer support was frequently praised for providing useful feedback and guidance, with a few comments questioning and getting responses, strengthening the convenient navigation of digital solutions. The advantage of working with knowledgeable staff was attested to by various reviewers. Many reviews recognized the support team for their professionalism and efficiency, saying that their information was in safe hands. Overall, the summarized customer feedback showed that customer support was the program's strength.
Frequently asked questions
7 questions
What do We Know Training clients say about the support they receive?
Clients frequently praise the support team for their responsiveness and helpfulness. Reviewers highlight quick assistance with issues like lost certificates and account recovery, often noting the staff's professionalism and kindness, particularly mentioning representatives like Margaret and Shara.
Does We Know Training offer assistance for lost certificates?
Yes, they provide document replacement services, including lost certificate replacement and name change on certificates. Reviewers have commented on the efficiency of this service, with some receiving their new documents within hours of their request.
Can I get help with course registration at We Know Training?
Absolutely! They offer course registration services, including the Serving It Right Course and Selling It Right Course, along with online training assistance to help you navigate the registration process.
How does We Know Training handle course corrections if I choose the wrong one?
They provide course correction services, including course switch assistance and exam rescheduling support. Reviewers have noted that the team is helpful in guiding them through these processes effectively.
What types of customer support does We Know Training offer?
They offer a range of customer support services, including account creation support, technical assistance, and responses to general inquiries. Many clients have praised the team's responsiveness and clarity in communication.
What experience does We Know Training have in project management training?
Founded in 2002, We Know Training was established to improve online training experiences, particularly for project management. Their long-standing presence indicates a commitment to evolving training standards and customer satisfaction.
Where is We Know Training located?
10110 104 St NW Suite 301, Edmonton, AB T5J 1A7, Canada
Location & directions
Edmonton, Alberta
We Know Training
Project Management Training
Address
10110 104 St NW Suite 301, Edmonton, AB T5J 1A7, Canada