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  1. CA
  2. AB
  3. Edmonton
Westland Insurance - Edmonton South
Westland Insurance - Edmonton South
Westland Insurance - Edmonton South

Westland Insurance - Edmonton South

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Open  8:30 AM - 4:30 PM now
9452 51 Ave NW #301, Edmonton, AB T6E 5A6, Canada Get Directions
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ABOUT   Services Excellence Summary

The company began as a family-owned brokerage in Ladner, BC, in 1980 and has since grown to become the most extensive independent, Canadian-owned brokerage in Canada. Now, with over 2,200 employees and 190 location in different regions. As we have expanded nationwide, Westland has always focussed on our people, clients, and communities. We also offer a distinctive set of capabilities as a broker that add worth for our clients. Our firm has access to various markets and programs, underwriting and claims capability, technologies, and tools that differentiate us

 

SUMMARY   Reviews Summary

The reviews praised Westland Insurance and its brokers with extremely positive feedback. Customers specifically lauded Rhonda McCutcheon, Mallory Colby, and Corinna Gunnerson for their professionalism, quick responses, and attentiveness to using them as their insurance representatives. Many people emphasised Heather Sulikowski's customer-oriented service. The analysis revealed detailed comments on how Westland Insurance and its employees especially Heather helped customers in making the insurance process hassle-free. The customers suggested that Heather Sulikowski was the most responsive, accurate, and prompt employee, usually responding within minutes. Customers also stated that the brokers were instrumental in turning burdensome insurance purchases into enjoyable, academic and stress-free activities. Respondents were delighted that the brokers understood their needs and were attuned to their concerns, such as saving money and making significant decisions. Westland Insurance will remain customers' first choice for all insurance needs because of the employees' skills in consulting and dedication to their work."]: The most common words were "responsive, professional, quick" and "great", signalling that customer satisfaction was the possibility that customers would use the service again. Results showed that the customers appreciated the patience and guidance provided by the insurance agents, which allowed them to make the best insurance decisions possible. This Analysis also showed how efficient and fast the brokers were at replying to cy324queries. Customers were excited about the agents' ability to save them money and how it would continue to do the same for future transactions, as stated in a feedback analysis. This is a significant result, indicating that all Westland Insurance employees are skilled in their professions and go above and beyond to care for their customers.]): Westland Insurance, and its brokers have consistently provided excellent services, it is commendable that customers demonstrated a willingness to recommend the service to friends, family and loved ones. This metric suggests that customer satisfaction is high and that Westland Insurance will continue to grow as more people appreciate the services. The general perspective is the Westland Insurance met and surpassed customer expectations. The reviewers were excited to work with the brokers and felt satisfied as a result. In conclusion, the clients left feeling this way because the brokers were ready to make the process hassle-free for them. They were responsive, sensitive and adept at the job. This possibility is significant since it indicates general customer satisfaction, and customers can trust that they will be satisfied in future purchases as well.]: All the Best.

 

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Pros & Cons

PROS
recommend (21)
highly recommend ... (9)
very happy (8)
great service (6)
recommended (5)
very helpful (5)
very professiona ... (4)
excellent servic ... (3)
helped me (3)
very impressed (3)
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Cons
would not recomm ... (1)
not recommend (1)
disappointing (1)
rude (1)
waste of time (1)
bad impression (1)

Westland Insurance - Edmonton South Reviews: 100. Average Rating: 4.6

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