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Review Keywords Analysis

  1. CA
  2. BC
  3. Burnaby
Sleep Country
Sleep Country
Sleep Country
Sleep Country

Sleep Country

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Open  9:30 AM-6:00 PM now
805 Boyd St, New Westminster, BC V3M 5X2, Canada Get Directions
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4.3
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ABOUT   Services Excellence Summary

Sleep Country Canada is the largest mattress retailer in Canada, operating as an omnichannel enterprise. With storefronts and an online platform, we are the only retailer that specializes in mattress sales, intending to provide better sleep for our citizens. Christine Magee and Stephen Gunn established the company in Vancouver in 1994, chiefly due to Gordon Lownds' support. Our presence has since grown, with more than 265 stores across the country. We understand that sleep is not universal. Sleep Country candidly acknowledges that it is stressful to find your perfect match. Our Sleep Experts strive to identify and address any possible stumbling points to ensure that you get the best night's sleep possible. After all, we know that sleep is personal to you. This is why our Sleep Experts and Customer Service teams are eager and ready to talk to you. Our Sleep Experts and Customer Service agents are on-hand to speak with you. We aim to assist every Canadian in getting their best nights sleep.

 

SUMMARY   Reviews Summary

The clients of Sleep Country Canada praised this store, particularly the staffs. Elena and Doug had several feedbacks because of their friendliness and professionalism. Customers were pleased with the excellent service, knowledge, and customer care that Elena and Doug provided. In fact, one customer specifically mentioned how they were relieved that they were not pressured into buying a costly mattress. Getting arrange help was smooth and the same customer informed us that Elena tracked their delivery from hop the time it left the warehouse until it reached them. Another customer went on to say that being warmly received by Elena is the most special part of their visit. It was harmonious when they mentioned that the store was orderly and neat and they saw a nice body pillow that they planned to acquire. Based on this feedback, it is clear that customers recognize the level of professionalism and service that this store offers. Most ex-customers say that they will return for subsequent purchases and refer this store to their friends.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (9)
great service (4)
very helpful (4)
very happy (3)
highly recommend ... (3)
great experience ... (3)
extremely helpfu ... (2)
exceeded my expe ... (2)
excellent servic ... (2)
very informative ... (2)
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Cons
expensive (1)
absolutely ridic ... (1)
not great (1)
terrible custome ... (1)
disappointing (1)
not happy (1)

Sleep Country Reviews: 66. Average Rating: 4.3

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