Customized care planExcellent caregiversSupportive teamWell-organized schedulingImmediate careLight houseworkProfessional staffCaring and dignitySeamless careFull-time care
About this business
Our philosophy is simple. We hire heroes, not just caregivers. Whether it’s companionship or in-home nursing (or something in-between), Hero Home Care has a hero for you. Our experienced team of Nurse Care Managers will take the time to understand the health, home and social care needs of your loved one and design a personalized home care solution that meets their needs and provides peace of mind for you and your family.
Hero Home Care is on a mission to create Happy Humans & Healthy Communities across Canada. Over the past 15 years Hero Home Care has cared for over 3000 families and delivered over 1,000,000 hours of in-home care to seniors throughout Greater Vancouver and the Fraser Valley - and we're just getting started!
Frequently asked questions
7 questions
What do Hero Home Care clients say about the work?
Clients frequently praise the compassionate care provided by the team, highlighting the punctuality and professionalism of caregivers. Reviewers appreciate the customized care plans that cater to individual needs, ensuring a seamless experience for both clients and their families.
Does Hero Home Care provide assistance with daily living tasks?
Yes, they offer comprehensive support that includes Hour Care, Daily Living Assistance, and Post-Hospital Care under their Home Care services. This ensures that clients receive the help they need for daily activities.
Can I get companionship services from Hero Home Care?
Absolutely, they provide Companionship services that include Social Interaction, Engagement Activities, and Transportation Assistance, helping clients maintain social connections and engage in meaningful activities.
What hours is Hero Home Care available for services?
Hero Home Care operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Does Hero Home Care offer personal care services?
Yes, they provide Personal Care services, including Bathing Assistance, Hygiene Care, and Mobility Support, ensuring that clients receive the necessary help for their personal care needs.
How does Hero Home Care handle post-hospital care?
Hero Home Care designs personalized Post-Hospital Care plans tailored to individual needs, ensuring clients receive the appropriate support during their recovery at home, which has been positively noted by families in their reviews.