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R & B Plumbing & Heating Ltd.

R & B Plumbing & Heating Ltd.

104 reviews
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+16049801369
Closed  Now now
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Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday Closed
Sunday Closed
1075 W 1st St #104, North Vancouver, BC V7P 3T4, Canada Get Directions
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ABOUT   Services Excellence Summary

Finding our core values and what we wanted to offer our customers was easy, with 30+ years of experience. However, condensing that into one sentence was hard. "Every time, rely on quality plumbing and heating services." Quality is often correlated with higher costs nowadays. We do not agree that cheap is always best, but Rob & Bobby also do not think that quality means something has to cost more. With the right understanding and approach, products that are proven to be highly reliable and effective can often be found in the middle price range. Also, one must consider how they are installed. The R&B Difference Gallery was visited to see how we do things. Our tech is using a level with the pipes that will be covered by a tile. Rob Blaksic, the owner, believes in and promotes a feeling of workmanship as well as doing things correctly.

 

SUMMARY   Reviews Summary

Overall, the reviews for R&B Plumbing & Heating are overwhelmingly positive. Main themes found in the feedback include fast and efficient service. Communication with technicians is clear and educational. Customers feel cared for by employees and are grateful for the help. The company's communication and customer relations are excellent. Technicians are knowledgeable and professional. Coverage of unexpected issues is satisfactory. Clients highly recommend the company. Follow-up concerns, including booking and technical concerns, have been noted. Some customers praise the company and service but express concern about billing or scheduling. The company's positive reports far exceed the negative, which is an excellent sign for its commitment to service.

 

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Pros & Cons

PROS
recommend (23)
highly recommend ... (12)
on time (11)
very professiona ... (5)
great job (5)
recommended (5)
great service (4)
very impressed (4)
excellent servic ... (3)
use them again (3)
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Cons
not recommend (2)
would not recomm ... (2)
unreliable (1)
unprofessional (1)
dirty (1)
unfortunate expe ... (1)
stay away (1)
very poor custom ... (1)
poor customer se ... (1)
poor experience (1)
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R & B Plumbing & Heating Ltd. Reviews: 104. Average Rating: 4.0

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