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  1. CA
  2. BC
  3. Surrey
Cap's South Shore Cycle

Cap's South Shore Cycle

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Open 10:00 AM-5:30 PM now
7917 120 St, Delta, BC V4C 6P6, Canada Get Directions
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4.6

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ABOUT   Services Excellence Summary

Cap's South Shore Cycle has a long history of cycling, with the foundation in 1932 and the opening of our first store in New Westminster. Our cycling goals have changed to family and friends and relate to transporting. We have had several locations throughout the Lower Mainland; however, our main goal remains unchanged. As a family-owned business, we are delighted to be a part of the North Delta community and operate independently. Additional charges may apply for labor that is unavailable in service packages. Parts are not included in labor charges. After labor is done, all bikes are tested. Bikes left unattended for over 2 weeks after being contacted that the manufacturer have repaired them will be charged for additional storage. After 60 days of being unattended, the bikes will be donated.

 

SUMMARY   Reviews Summary

The general tone is of great satisfaction. Customers praise the bike store's excellent customer service and straightforwardness. Bike Fit Solutions' Rob's customer service, including his attention to detail, knowledge and strategy, is singled out by most reviewers for positive feedback. Different consumers credit the employees for being very personable and respectful. A customer's emergency call to pick up something after hours is a perfect example of old-school service. Some of the most recent issuers also often practically repair things in other places for free. Customers are more drawn to the shop because of the service. The particular customer circumstances are a clear indication of their devotion. Other clients have also praised the shop and its service. The customers of this store have nothing except optimism. The website also received very little criticism, with only a few errors related to searchability. One customer praised the excellent prices for bicycles and services. They have changed the way they shop due to their one-stop-shop technique. A typical customer for this store starts as the main persona. the list is of different customers, all of whom share similar tales. The most obvious cures are performed by well-trained staff, as can be seen from testimonials. This approach makes the WebMd strategy successful. A single review makes a big difference. Inadequate customers are no longer used to each other. The shop does not demonstrate that this is a source of problems. Definitely accurate. The bike stores depicted by different customers are welcoming and knowledgeable.

 

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Pros & Cons

PROS
great service (7)
very knowledgeab ... (6)
highly recommend ... (3)
great price (3)
recommended (3)
knowledgeable st ... (3)
recommend (3)
good selection (2)
helpful staff (2)
quick service (2)
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Cons
would not recomm ... (1)
not recommend (1)
over priced (1)
poor service (1)
do not come (1)
very poor custom ... (1)
poor customer se ... (1)
extremely rude (1)
rude (1)
terrible custome ... (1)
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Cap's South Shore Cycle Reviews: 101. Average Rating: 4.6
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