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Review Keywords Analysis

  1. CA
  2. BC
  3. Surrey
Moneytree
Moneytree
Moneytree

Moneytree

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Open 8:00 AM-8:00 PM now
10241 King George Blvd, Surrey, BC V3T 2W6, Canada Get Directions

4.7

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ABOUT   Services Excellence Summary

Moneytree (r) has been a trusted financial partner for Canadian customers since 2010. Our branches cover Vancouver and surrounding areas of British Columbia. Here, you can get the money you need. In British Columbia, we provide the following services: – CERB cheque cashing. – Payday loans. – Cheque cashing (personal and company cheques). – Prepaid debit cards. – Money orders. – Wire transfers via Western Union. – ATMs. Visit our online branch or your local Branch for more details. License #: 52094. The Moneytree Branch in Renton (Washington) was opened on Halloween night 1983 by Dennis and Dave Bassford with their brothers, Sara Bassford. They would open their first Canadian Branch in Abbotsford (British Columbia) twenty-seven years later. Four more branches followed in Burnaby and Surrey. Moneytree started because of a long, intense journey. We have worked hard and welcomed every customer. We also have an excellent team and have been lucky. The Bassfords started the cheque cashing company over 35 years ago. It took them many months to search, contact banks, and find a suitable location. The Bassfords also spent a lot of time planning to create a store that was friendly inside and out. They wanted to be an innovator, so they knew that staying the same would not work.

 

SUMMARY   Reviews Summary

The branch received numerous positive reviews from customers praising the service members. Kes Jaspreet, Meryana, Amu, and Vicente Jan have been mentioned as exceptional officials with commendable customer service. Clients have appreciated the friendliness and helpfulness of the branch public relations staff. Jazz was commended for her professionalism and the management appointment at the Burnaby Metrotown branch. Business hours were also praised for their flexibility when compared to other company branches. The company staff are effective and excellent at their work, and their multilingual aspect is attractive to many. Many customers' expectations were met or exceeded, according to Mail Online reviews. Some notable comments included the warmth and pleasant experiences that the customers have had. The team has received impressive comments and thanks on social media for their camaraderie and hard work; the team members have been described as "exemplary," and their contributions have been noted as part of the service. Examples of clients who came in "feeling down" and emerged "feeling better," and incidents such as a "less than" client showing gratitude and taking the step toward a happy client, were included. Uplifting reviews were also found on the website. "proof that people can overcome challenges," Meryana responded to a review: it was "a fantastic day" for the clients. Other disconnected stories don't matter to the clients. SMEs don't even ask for themselves and that they've made someone's day special - some customers feel good because they know that the employees work as a team and appreciate sophisticated service. It's amazing. The events illustrate the customer experience, commitment to the job, and outstanding results measured by satisfaction surveys done based on observations and emotional impact. There are a great deal of positive reviews of assumptions and outcomes praised by customers who have detailed reviews of the highlights the reputation and validity of the service, complete with excerpts.

 

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Reputation Change over time

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Pros & Cons

PROS
good service (30)
excellent servic ... (26)
good customer se ... (15)
very friendly (10)
great service (10)
great customer s ... (9)
nice customer se ... (7)
very good servic ... (7)
excellent custom ... (6)
best place (6)
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Cons
horrible (4)
rude (2)
waste your time (2)
extremely rude (1)
very poor custom ... (1)
not be coming he ... (1)
poor customer se ... (1)
no help at all (1)
0 stars (1)
horrible custome ... (1)
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Moneytree Reviews: 253. Average Rating: 4.7
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