Navraj Fashion

Sample Customer feedback Summary for Navraj Fashion The brand has a remarkable customer service that makes every customer happy. The customer has even commended Raj as a woman with a great fashion taste. The client loved the brand for this reason and insists on visiting again. At the store in Surrey, the customer enjoyed shopping and getting a wedding outfit within a short time. The fashion experts helped her in selecting an excellent outfit, which matched the occasion. Any time the client wants a unique Indian outfit, she heads to Navraj Fashions due to the unique designs and styles. Raj gives the best fashion advice to ensure that the client matches with current trends' styles and colors. There are several disappointing and frustrating experiences during and after the ordering process. The customer was told the order would come by late March. Unfortunately, the order arrived in mid-April, two weeks beyond the deadline. Raj blamed the delay on her mom's health condition. Upon receiving the clothing, the client noticed the wrong color. She demanded lavender but received pink, which Raj insisted was purple. When she raised the concern, Raj stubbornly argued that the color was purple. Her attitude was disrespectful, especially towards the client. Being a younger person, the customer felt belittled by Raj. The customer also asked Raj to modify her prom dress into a lengha to keep the leg slit unchanged. Raj and the client agreed on this and changed the cloth accordingly. However, the client noticed upon delivery that the slit was missing. Raj denied agreeing to keep the slit, which made the customer feel disrespected. Throughout the process, Raj was rude, inconsistent, dismissive, and uncooperative. Whenever the customer questioned her decisions, Raj would argue and say the customer has a poor taste in selecting colors. The customer also noted that Raj belittled and acted as if she was doing her a favor by modifying the cloth for her family event. Rajelectric, exhausts, insults, and is unprofessional, unreliable, and disrespectful. The customer felt devalued and disappointed due to rudeness and disrespect from the spare part. Such experiences wasted the customer's money, time, and energy consuming the company.