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Review Keywords Analysis

  1. CA
  2. BC
  3. Surrey
OnSite Geeks
OnSite Geeks
OnSite Geeks
OnSite Geeks

OnSite Geeks

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Open  11:00 AM - 5:00 PM now
13018 84 Ave Unit 2, Surrey, BC V3W 1L2, Canada Get Directions
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ABOUT   Services Excellence Summary

OnSite Geeks – Your IT Solutions Partner We will partner with your company to help you achieve your business targets. Onsite Geeks has assisted several lower mainland businesses. A small IT company established Onsite Geeks in 2015. Onsite Geeks is now a full-service corporation that delivers various IT and web design services. We excel in providing our customers with sophisticated digital and IT services customized to their unique requirements. Our data-driven techniques will help your business develop and thrive in the long run. Data Theft and Network Intrusion: The Most Significant Threats to Your Organization All companies are surviving on data and information, but most of them do not understand they are putting their systems at the risk of criminal exploitation. OnSite Geeks can adjust our solutions to your business to protect your network from a variety of threats.

 

SUMMARY   Reviews Summary

On Customer Experience The comments on On-site Geeks were mostly positive. The strength of the site was the excellent overall experience in handling computer devices both at home and as part of businesses or organizational equipment. From the 15 reviews above, most of the customers describe the Tech/Repairman arrivals on time and immediately starting to do their work. For instance, one of the reviews stated: 'The tek arrived on time and got straight to work. He solved my issue almost instantly. I tasked him to do maintenance and clean-up on all my devices.' The fixing and resolution of the issues that include computer maintenance or data recovery is another factor most customers have liked. A post from a customer says, 'I had an issue with my computer and business phone line. The solutions I received were fast and numerous. The issue was dealt with in a way that benefited me the most. The multiple alternative solutions are what made me give them five stars.' The clients have also enjoyed the professionalism and courteousness of the technical personnel. For example, a customer said, 'Excellent service this week from OnSite Geeks: Very knowledgeable and professional. Had a ten year old ipod with lots of music I needed on my computer. This will sum it all, I'm computer illiterate. Nevertheless, Aryan was very friendly, donned a mask and did everything without complications. I could not have gotten the music off my ipod without their help.' According to the 15 reviews, another standout moment is the professional and ethical conduct of the technical staff. The customers could not have felt their data would be secured and the technicians would do authentic work like what they experienced Most of the clients come out of onsite with lots of smiles and thank you because of the good computer service that makes them positive about the same company next time. The On-site Geeks customers can tell about the amazing experience and how the issues they had were dealt with by the technicians on different timelines. In the long run, the pleasant and good experience and work Onsite Geeks does results in customers recommending the company to others. 'I have dealt twice with Satinder and his very professional staff at Onsite Geeks. The experience had been good, and the team ensured I was satisfied both times,' one of the clients said. The recommendation is also tied to what satisfied customers say. For instance, Mr. A's statement: I have been very happy with the service I have received from Onsite Geeks and would refer anyone with computer issues. All my computer data recovery and repairs are done well.

 

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Pros & Cons

PROS
recommend (26)
highly recommend ... (14)
excellent servic ... (7)
on time (7)
very knowledgeab ... (5)
very professiona ... (5)
great service (5)
recommended (3)
excellent job (2)
prompt service (2)
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Cons
rude (1)
unprofessional (1)

OnSite Geeks Reviews: 84. Average Rating: 4.9

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