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Sleep Country Canada

Name: Sleep Country Canada
Address: Surrey, CA
Telephone: +16045905126
Rating: 4.1071

84 reviews

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+16045905126

Open 10:00 AM-9:00 PM now

12555 88 Ave, Surrey, BC V3W 3J7, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in British Columbia

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ABOUT Services Excellence Summary

Sleep Country Canada is the largest omnichannel mattress retailer in Canada. We are the only specialty bedding retailer with bricks and clicks shops. We bring Canadians a better night's sleep. The company was founded in Vancouver in 1994 by Christine Magee and Stephen Gunn, with assistance from Gordon Lownds. It has over 265 stores operating in Canada. Everyone sleeps differently. Sleep Country Canada is pro-sleep. Discovering your’ just right’ can be a struggle. The Sleep Experts will make sure you sleep like a champion. Our purpose is to help every Canadian get their best sleep. We have a team of sleep experts and customer service representatives available to help you, no matter where you are. This team, which is made up of Sleep Experts and Customer Service representatives, is here to help you find a better night's sleep.

SUMMARY Reviews Summary

Sleep Country has very positive reviews with customers happy about the sales associates. Many customers commended Vincent, Lexington, Jason, and Anuj for their exceptional customer service, friendliness, and product knowledge in providing a shopping experience without any hassle. Vince and Lexington assisted in providing clients a stress-free shopping experience, where client felt that their needs were being met with their expectations exceeding produced. The employees' ability to pick the most suitable mattresses and other related items, like a duvet and pillows, keeping within the budget. Customer’s also liked that the store practiced safe covid protocols. Products had different options for the clients to select, including comfortable mattresses and pillows considered expensive but valuable. A few customers had negative experiences in other stores, emphasizing the quality service received in this facility. This feedback hence stuck to the fact that the clients had firmly landed in a phenomenal service facility which was outstanding in terms of employee-customer relation. High recommendation are to customers as they found the store safe, purchased topnotch products and fantastic employees that make customers feel appreciated.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (5)

very helpful (4)

recommended (4)

great experience ... (3)

highly recommend ... (3)

excellent servic ... (3)

great service (3)

great deals (2)

friendly staff (2)

highly recommend ... (2)

Cons

expensive (1)

too expensive (1)

expensive (1)

poor service (1)

very poor custom ... (1)

poor customer se ... (1)

over priced (1)

not happy (1)

bad experience (1)

disrespectful (1)