Efficient serviceProfessional staffFast serviceDependable serviceEasy processGreat resultsPride in workGreat dealAttention to detailGreat customer service
About this business
Above-Average Service
We initiated Basil Green Landscaping with a mission to achieve 100% happiness for our customers. We have received numerous thank you notes. Our clients also thank us for our quick email responses. None of our clients have agreed to provide testimonials. However, they keep coming (and keep growing).
Outstanding Communication
We pride ourselves on always picking up the phone and calling our clients back. It is common to see us leaving the office, jumping into our trucks, and working with our crews. We discuss safety and communicate.
Reviews Summary
The reviews from customers are overwhelmingly positive, with various mentions of professionalism, satisfaction, and dependability. They all appreciate Basil Green and the staff in general and specifically mention Earl and his team. Clients are delighted with effective communication strategies that underpin an enjoyable customer service experience. The happiness of the clients is clear in the genuine comments they make. Many enjoy task completed and are happy about it, based on client reviews. The company comes highly recommended by its most important resource—its clients. Client is happy with the service and is comfortable using it, with excellent suggestions offered. This indicates that the company has been consistent in meeting its services and communication, with each review having a unique approach to how the company handled their situation.
Frequently asked questions
7 questions
What do clients say about the work done by Basil Green Landscaping?
Clients frequently praise the team's professionalism, attention to detail, and timely service. Many highlight their willingness to accommodate special requests and the overall quality of work, making them a trusted choice for lawn and landscaping needs.
Does Basil Green Landscaping offer lawn care services, and what do customers think about them?
Yes, they provide lawn care services including lawn mowing, weed control, and fertilization. Customers appreciate their dependable service and the efficiency of the team, often noting how well they maintain their lawns.
How does Basil Green Landscaping ensure good communication with clients?
They are known for their exceptional communication, often answering calls and returning messages promptly. Clients have noted that the team is always willing to address questions and concerns, enhancing the overall customer experience.
What hours is Basil Green Landscaping open for service?
Basil Green Landscaping operates from 8:00 AM to 6:00 PM, seven days a week, ensuring availability for clients throughout the week.
Can I get help with garden maintenance from Basil Green Landscaping?
Yes, they offer garden maintenance services including cleanup services, hedge trimming, and seasonal planting. Clients have expressed satisfaction with the cleanliness and attention to detail in their garden maintenance.
What types of landscaping services does Basil Green Landscaping provide?
They provide landscaping services such as tree trimming, plant installation, and mulching. Clients often commend the team's ability to handle special requests and their overall expertise in landscaping.
Where is Basil Green Landscaping - Vancouver Lawn Care Service located?
1661 Quebec St, Vancouver, BC V5T 1B4, Canada
Location & directions
Vancouver, British Columbia
Basil Green Landscaping - Vancouver Lawn Care Service