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  1. CA
  2. BC
  3. Vancouver
Fountain Tire
Fountain Tire
Fountain Tire

Fountain Tire

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828 SW Marine Dr, Vancouver, BC V6P 5Y8, Canada Get Directions
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ABOUT   Services Excellence Summary

We're driven by cooperation at Fountain Tire, and we are committed to helping you succeed, our colleagues, and our owners. This implies we will forever handle your car as if it were our own, utilizing basic, creative methods to meet your requirements and work smarter on your account. From families to fleet owners to everyone in between, your issues are our problems, and we've stuck to that ever since Bill Fountain opened the first site in 1956. We've united experienced owners, expert automotive technicians, and top-notch products from the start to establish a business dedicated to offering superior service that always exceeds expectations. Because that's how we roll. Pun intended. Because anything that comes our way, we'll conquer it jointly.

 

SUMMARY   Reviews Summary

Reviews on Fountain Tire-Marine Drive receive almost a perfect rating, which client focus and automotive ability underlie its success. Customers point Victor, Aman, John, and Philip, whose courtesy has left indelible experiences. Victor's relational skills and notable professionalism are often cited, in one case, accommodating a late-day flat tire repair expertly. Service packages like diagnostics and battery replacements are recurrent themes in these reviews, and Victor's free analysis and discount on Michelin tires, as indicated in one post, add value. Customers frequently say that Vicot is the best in customer service and an example of lifetime customers. They admire the institution's transparency, especially when they need replacement parts for various makes and models like nissan juke or a jeep. Moreover, the long-lasting relationships created by world-class tire and light truck services, not overpricing maintenance, prevent customers from scrutinizing the quality of service. Other customers particularly commend how the establishment assures customers' peace of mind projecting a perfect brand image. In short, the company evokes warmth camaraderie, and a family feeling that is otherwise rare. Balancing these are extensive, engaged customer reviews about product and service quality, adequately capturing the numerous positive feedback.

 

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Keith left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 17
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Pros & Cons

PROS
recommend (18)
great service (11)
highly recommend ... (9)
accommodating (5)
excellent custom ... (4)
great staff (4)
very professiona ... (4)
excellent servic ... (4)
recommended (3)
very knowledgeab ... (3)
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Cons
very uncomfortab ... (1)
uncomfortable (1)
was damaged (1)
damages (1)
do not come (1)
upset (1)
expensive (1)
awful (1)

Fountain Tire Reviews: 99. Average Rating: 4.7

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Brutal. From the rest of the reviews, it looks like I’m the lucky one to get awful service. 4 new tires installed today. Took it on the highway and the vehicle is shaking. Like the tires are out of balance. Took it back immediately. Told it would be a while before they could get to it. Very busy!! Surprised but not unexpected. Sat for over an hour and my vehicle didn’t move. All of a sudden fella brings me my keys and says it is fixed. Said it was a bit out of balance. Fixed it and said the tech took it for a drive to confirm. Magical since it didn’t move from where I parked it. Missed four hours of work and didn’t have time to stay longer. Drove onto the highway and the shake is still there at the same speed as before. Garbage service. Also had the oil changed. Dipstick not put all the back in. They “washed” the vehicle. Didn’t ask for that, why would I, it’s a tire shop. Stripes from a half done effort. First time I’ve done a review for bad work. I’ll be putting this on other sites also.
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Keith left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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