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  1. CA
  2. BC
  3. Vancouver
Frankie & Co

Frankie & Co

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Open  10:00 AM-4:00 PM now
894 17th St, West Vancouver, BC V7V 3T6, Canada Get Directions
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ABOUT   Services Excellence Summary

About Us Frankie & Co, formerly Frankie's Candy Bar, is the playful touch balloons have been waiting for. This family-owned balloon shop has been around for over eight years, and their commitment to exceptional customer service and product quality has never faltered. Frankie & Co is the go-to brand for helium-filled balloons and bespoke installations. Get your hands on grab-and-go balloon garlands that can be customized for any event, as well as balloon arrangements suitable for any occasion. It's time to make your own! Whatever type of organic balloons you prefer, they'll make your celebration (anything from a birthday, baby shower, adult party, or corporate event) more magical with their balloon installations.

 

SUMMARY   Reviews Summary

Frankie & Co. has impressed customers, particularly with their delightful customer service and product quality. The clientele express amazement at their service, describing it as "way above and beyond," "fantastic," and "amazing." They are glad to see that the store recovers from mistakes and focuses on customer satisfaction. Many customers loved working with the owner (potentially Lisa) and are expected to be long-term customers as a result of the service they experienced. Messages of the balloons' quality, variety, and how they were able to brighten an individual's party have been very encouraging. Most reviews acknowledged the party's success was due to the store's visit. It is also worth noting that the tickets are very reasonable and the balloons are of good quality. Backup is necessary as the store has extensive choice and many products. So, the store is an excellent place for party supplies and will make you happy. The store is charming and elegant but cost-effective and well-curated. Almost all customers said they would recommend the store to their friends: some of them said the store is a sure party. So, customers love them and relish it when serving them at their events. A good choice was noticed, including customers who visit the store and tell their friends to visit this store.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (4)
highly recommend ... (2)
very happy (2)
great job (1)
wouldn't go anyw ... (1)
great selection (1)
helped me (1)
service is fanta ... (1)
so impressed (1)
wonderful staff (1)
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Cons
very disappointi ... (1)
disappointing (1)
not friendly (1)
poor customer se ... (1)
very disappointe ... (1)
overpriced (1)
disappointed (1)

Frankie & Co Reviews: 35. Average Rating: 4.3

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